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EasyCam Vista Trouble

My computer recognizes the easycam, but whenever I tried to use it, the screen is black. Please help? (I tried re-installing it, but it didn't work). PS I have Vista, so if anyone has a driver, I'd appreciate it.

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  • Anonymous Oct 19, 2008

    Same as above



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This webcam was not designed for Vista --- it does not have the Vista chipset. Jasco has a potential workaround for this on their website. Go to, support and then click on Browse and Update Vista certified products. Go to the bottom of the page and you will see a PDF link. It's not a guaranteed fix, but it's worth a try. Good Luck!

Posted on Aug 28, 2007


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Frist let me say i donot have any more money i just purphase this webcam with the money i had this easycam tm 98063 will not work on my laptop so can you please help me my window is 7window

Hi sexydaisy196,

I will try and help you but unfortunately 'will not work on my laptop' could mean lots of different things from installation problems to viewing problems so I will cover both for you.

Firstly I am going to go over installation in case your problem is installation then I'll move on to video capture which is how you will see the images that your webcam captures..

To install your camera, if Windows 7 does not recognize the camera then you will need to find an appropriate driver. To do this you could try these steps.

1. With the Webcam plugged in, try and do a manual Windows Update. By doing this windows may find the driver for your camera and install it for you.

2. If Windows update didn't find the driver then the following link will take you to a website that I think has the driver you need. Notice it also has a pdf you can download so you can get the original instruction manual.

The link is:

Video Capture
To see anything from your webcam you are going to need an application that captures video images. As you have Windows 7 and if you haven't done already, you can download Windows Live Essentials. Included in this package is Messenger and Windows Movie Maker. Messenger enables you to use your Webcam for Video Chat and Windows Movie Maker has a Webcam Capture button so that you can make a movie using your webcam.
To get Windows Live Essentials just follow the link below.

I hope this has been of help for you.
Kind Regards

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Whenever i log onto Skype or Facebook to video chat it dosent work..when u plug the USB cable in it dosent work like the computer dosetn regonize that its there. so it never works for me.

Make sure your drivers are installed and updated. If you haven't, you can download the driver directly from the company website by clicking here.

I recommend rebooting after the installation finishes, to make sure the system will recognize the driver. If this didn't work, respond back and I we can try some other solutions.

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