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Re: I have sound, but no picture.
His is what I have found out so far the YSUS PC board is your problem
Part number 6871QYH045B I have a call into Haier to see if I can get this
I did a search on the web and found a couple but none in the US
so if someone can traslate these sites and help out
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Hello, it sounds like one of the display boards has gone. Its probably not the screen as you wouldnt get any picture at all or very little. Even though it sounds expensive, most of the work is in dismantling the tv. These days its just a matter of replacing a board or two. Get two or more quotes and pick the best one. I hope I have helped.
New products do fail. The set should certainly be under warranty. I would speak to the dealer you purchased the unit from and see what they suggest. Don't remove the rear cover, or do anything else to give anyone a reason to void your warranty. Most brands are 90 days on parts and labor.
with your remote go into the menu and do you see that??? ok if you do go to the closed caption and see if its off. if its not then you have a backlight problem and you should seek professonal help with that. Good luck