Question about Maxtor OneTouch II Hard Drive

Maxtor OneTouch II external drive

Although my drive appears in Device Manager, it does not appear with my other drives in My Computer. It is locked because I used a password and I need the installation CD to reinstall the drive. Have unfortunaftely mislaid my CD Any way of getting a copy of this CD or any other way of reinstalling the drive ?

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59 Answers

You don't really need software to connect to USB hard drives...if its in device manager but not My comp....windows prolly could not decide on a drive letter to assign it....a,b,c,d,e,f,g,h,i taken etc...usually this comes from those all-in-one camera card readers...gimme a little feedback on this and we'll see if we can help.

Posted on Aug 27, 2007

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The One touch software screen isn't appearing when I load

Hi.

You said 'when I load' so I hope this is note is relevant but I don't find the OneTouch (Maxtor Manager) software appears when the drive is plugged in either, so I think this is normal.

You should look for an icon (a capital M within a blue disc) for Maxtor Manager in the taskbar, at the bottom right of the PC's screen.

Please try right clicking on this icon (capital M), which should bring up a window with Maxtor Manager at the top.

Then click on the text 'Maxtor Manager' to open the program's window.

Hope this is what you wanted.

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My computer isnt reading my maxtor onetouch 4. i hear the click that it reads but i cant find it anywhere on my computer or disk management. and yes it is blinking. please help, i have 8 years of info on...

If the OneTouch does not appear in My Computer or cannot be found by Maxtor Manager, right click on My Computer icon and select Properties, Device Manager, Disc drives, and expand Disc Drives. There will probably be a yellow overlay over Maxtor drive, to show it has a problem, so right click on it and select 'Choose drivers for this device' to reinstall them. Without going online they seem to be found somewhere locally on the PC and I hope this will do the trick.

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1 Answer

My Maxtor one touch has stopped being picked up by my computer when plugged in. When power source is plugged in led light (white) just blinks and never turns solid

You said it has stopped being picked up when plugged in so I hope this is note is relevantbut I don't think it is abnormal for it just to blink.

If the OneTouch does not appear in My Computer or cannot befound by Maxtor Manager, right click on My Computer icon and select Properties,Device Manager, Disc drives, and expand Disc Drives.

There may be ayellow overlay over Maxtor drive, to show it has a problem, so right click onit and select 'Choose drivers for this device' to reinstall them.

Without goingonline they seem to be found and reinstalled from somewhere locally on the PC and I hope this willdo the trick.
Also in case this helps, I don't find the OneTouch (Maxtor Manager) software appears when the driveis plugged in, so I think this is normal too.

You should look for an icon (a capital M within a blue disc) for Maxtor Managerin the taskbar, at the bottom right of the PC's screen.

Right clicking on this icon, (capital M), should bring up awindow with Maxtor Manager at the top.

Then click on the text 'Maxtor Manager' to open the program's window.

Hope this is what you wanted.

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2 Answers

I installed from original CD and my computer running Vista does not find maxtor ll external HD. Is it compatable with Vista? why does it not find the drive?

Start "Device Manager".
Make sure that the USB devices are "ready" and "enabled".
Then, connect the external USB device.

Can you try the Maxtor external device in some *OTHER* notebook?
If it does not work, then the Maxtor device has a problem.

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1 Answer

When I click on My computer, the maxtor OneTouch 4 Plus

Hi there,
You can try installing the drivers for the hard disk. Usually XP and vista operating systems detect the drives and install the drivers by themselves. But sometimes there are compatibility issues, which then require manual installation of drivers. I wonder what the operating system on your computer is. Please get back to me if you need further assistance.
Hope this helps :)

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1 Answer