Question about Kenmore 73822 / 73824 Bottom Freezer Refrigerator

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Main food compartment not cooling

My refrigerator compressor, etc. is running and the freezer is working fine. The main food compartment is warm, and there seems to be no cool air coming out of the air supply tunnel. The damper there is open. By the way, the model # I have is not the 73822 above, but it is a bottom freezer. The # I find is Kenmore # 596.69272991

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  • mgandy52 Jun 27, 2008

    i have a frigidaire model FRT8S6EMB4. the main food department is not cooling...the freezer is working...it sounds like it is running but i do not hear what i thought was the compressor kicking in before anymore...i don't have an icemaker installed (yet)...i bought it right after hurricane katrina never hooked it up 'cause house wasn't ready until Dec 2007...it has only been plugged in for 6 months and now this! Any suggestions appreciated...wanted to spend money on freezer not new refridge! Thanks

    Marsha in Mississippi

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This just happened to mine (slightly different model number) and what it boiled down to was the air channels that bring the air from the freezer were frozen solid. You can remove the inside back panel of the freezer and get the ice out which is a temporary fix because more than likely, the defrost timer is bad and needs to be replaced. (It's frozen up because it's not properly defrosting) With mine, you could determine if the defroster itself is working by manually toggling it on and off. You said that the compressor is working so while it is running, manually toggle the freezer light on and off 5 times within 6 seconds (this is how it's done on my model) and you should hear the fan cut off. Make sure the drain pan is empty prior to doing this. Leave it alone for about 1 hour and you should see water in the drain pan. Just remember, this is a temporary fix but should at least allow you to keep your drinks cool until someone can come out!

Posted on Aug 29, 2007

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The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment. Something is restricting that air flow which causes your fresh food compartment to stay warm.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

If the panel is restricted from moving (stuck closed, for example), the freezer will get VERY cold while the fresh food compartment will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is restricting air flow from the freezer to the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

Hope this was helpful. Good Luck.

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The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

In your case, the door must be stuck all the way open, allowing all the cold air to be diverted into the fresh food compartment. The compressor cycle is controlled by the thermostat in the fresh food compartment and thus 'short cycles' because the fresh food compartment acheives normal temperature while the freezer is relativel warm.

If the panel is restricted from moving (stuck in the extreme open position, for example), the fresh food compartment will get VERY cold while the freezer will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is diverting all the cold air from the freezer into the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel/door/flap itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

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sounds like your thermostat is faulty
the thermostat reads the temperature of the cabinet and controls the temperature
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