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Master
1,997 Answers
- Posted on Mar 31, 2009
Re: My monitor will not come on when power is applied...
Please work through the following steps to troubleshoot your no power problem with a ViewSonic Monitor:
Troubleshooting Power Issues:
- Disconnect and securely reconnect the Power Cable. Then retry the Power Switch.
- Try using another Power Cable. Most Computers use a similar power cable.
- Check the power source using another electrical device (like a radio) to make sure the power source is supplying sufficient voltage.
- If the monitor is plugged into a power strip or extension cord, try connecting to a dedicated wall outlet.
- If you are using a Thinpanel series LCD (e.g. VP191b, VP201b, etc) check the power switch next to the AC input port on the monitor and make sure it is ON.
- If you are using an LCD TV, note that some models have a main power switch on the back side – confirm it is on the ON position.
- If using a remote control, make sure the battery is properly installed.
If the LED is on, but there is no video, use the following links:
- LCD or CRT monitors : Orange/Amber LED - monitor is receiving power, but no video signal received:
- Verify that the computer is turned on. You can test this by pressing the Num Lock key on your keyboard once or twice. If the Num Lock light does not turn on/off, then the computer is not working.
- Make sure the video cable supplied with the panel is tightly secured to the video card in the computer.
- Check video cable to ensure all pins are straight. If the cable is detachable, try a different video cable
- If your monitor is connected to a Laptop or Notebook computer, the video output on your laptop may be disabled. Consult your laptop’s user manual or contact the laptop manufacturer for assistance on enabling this feature.
- Connect the monitor to a different computer system (if available) to see if the issue is with the video card or the monitor. Check the user's guide to see if any special conversion connector or adapter is required for proper signal continuity between the video card and the LCD.
Red LED:
- If the LED is Red and the monitor has no video (no picture), please try the display with another system.
Green LED - A signal is detected from the video source:
- Check the video cable to verify that the cable connection is good and the pins are not bent or broken.
- LCD TVs
If you have tried the above steps and the problem persists, please Contact Technical Support at ViewSonic.
I hope this will allow you to resolve this issue. If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!
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