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Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

2 Answers

Bissell 1698-1 Solution applicator indicator (red spinner) does not rotate and no solution is being applied even though both the water and cleaning sol'n tanks are full and properly nested.

Posted by ktaylor on

  • 1 more comment 
  • mgholder3 Dec 23, 2007

    Same problem as above, roller moves but no solution is being applied and the red indicator is not moving. The water and cleaning solution are both full.

  • nadoak2000 Dec 30, 2008

    the solution is not going out on the carpet

  • Anonymous Jan 14, 2009

    my bissell is 1697w model. I spent twenty minutes on the line with the bissell customer service rep. My steamcleaner is broken.

    No water will come out of the bottom. I dropped mine down the stairs. I think something is lose inside. It doesn't close properly anymore, either.

    First they make you clean the sprayers on the base of the unit under each tank (the water resevoir and the cleaning fluid tank) using an old toothbrush. These things don't look like sprayers to me. Just look at the base of each tank on the machine base. By the way they are the same color as the base unit on my machine. More color mayhem. They are circular and have a thin circular cylinder in the middle. Easier to spot on the cleaning fluid tank.

    It's very confusing because they made me believe there was an extra gasket that was missing at first. (a gasket to them is a round red rubber ring). This gasket should be attached to the water resevoir bucket (that's what I call it), There is general confusion and mayhem regarding the color of the gasket as well.

    They will make you prime the lever that feeds water through the machine (hint it's on the handle) for one minute with the machine powered on. Then, they do the same thing with the dial on the machine set to powertools. If water shoots out... done but not for me.

    I had to prime the lever continuously for another thirty seconds with the machine turned off.

    nothing worked for me. and they don't now what's wrong with it. I have to take it to a repair shop. they don't even know how much it will cost to repair.

    If you dropped it... it's probably broken.



2 Answers


The heater is blocked wih lime scale

Posted on Nov 13, 2007



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  • 16 Answers

These units have a heater which could be lime scale.

seriously call bissels help line its on the tag that has your model #
they will show you how to prime the pump and refer you somewhere if you need help locally..

get a pin. or something similar. locate the red spray nozzles on the bottom of the machine - clear nozzles.
do the same on the spray wand. - make be clogged with soap

basic prime is easy.. use the wand. place the machine on something like a workbench.. fill the bladder on tank hot water no soap. assure the bladder doesn't leak and the tank has the rubber piece on the bottom and that if you push it in it releases water.. if it doesn't soak it in hot water. if it doesn't have one get one.. it would likely just leak onto the floor without. install tank without the main lid on.
remove any tool that may be hooked to wand. hold the wand lower than the machine - gravity right. hold spray but and turn on machine. if it sprays without the tool clean your tools.

from the floor and the red spinner... remove the cap for the spinner. remove the spinner and the screen.. pour hot water into the opening... caution it may go through to the floor... if it does the nozzle is clear and your machine may just need to be primed..
turn on machine and hold trigger on main handle. it should have water some to the open cap.. if not then maybe check to see it will spray from the wand and don;t skip steps... if it can spray from the wand and not to the floor and everything else has passed then try remove and reinstall the main handle.. yeah you put in on when you got it.. remove it.. underneath the handle is a square button.. the upper just pushed it anyhow so try pushing it or just reinstall the handle as firmly as you can.. should have tension on trigger..

if none of those work then it may be lime scale... lastly.. wondering about why the machine is so loud without the lid on the tank and why I told you to take it off.... well the tank could be warped or something may be holding the tank from connecting to the machine.. if it sprays without the lid but not with the lid on.. remove and reinstall the clearview cover.. its likely on wrong or you may have a warped tank

Posted on Dec 19, 2008


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when you put the cap back on make sure its not to thigt and the spinner move freely, if the suction is poor make sure the red lint filter in the clean water tank is clean
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