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I have the same problem, took it apart and looks like the water connector after the water heater has a relief valve that is shooting water out of the relief part. Took it apart and the plastic part inside has crumbled apart from the heat. The part has three hoses that connect to it with a black relief valve on the top. I don't have a part number for it yet, but Krups should be able to tell you if you describe it. If you still have the machine, here is a guide to taking it apart:
No matter how clean you keep your machine, what you describe is totally normal. The colour and types of deposit will vary according to your own local water supply and the chemicals you use, as well as how often the machine is used and how soiled the loads are. Don't make the common mistake of attributing the colour of the deposits to dirt though, for example they could just as well be sulphate deposits from your use of acid (vinegar) or even a bacterial bio-film (very common, often black, pink or yellow) and the latter are not a sign of poor care.
As long as the laundry comes out clean and fresh then there is no problem at all.
i have a water problem but mine is .. when i turn the machine on it just starts pouring water out and does not stop.. and the machine still says not ready all the time the water is pouring out.. anybody know how to fix this ??
Surely you are in a better position to work this out than us! Try ising a hose with a rubber cup connection to fot to your tap.Perhaps even boild up a large container of hot water and carry it to the machine!
your grinding chamber is blocked, the same happened to me, did it struggle to grind before? try taking the black shoot out the top with the 2 screws( were you would put pre ground coffee in) take the brew unit out(along with the waste water and bean tray), and reach up to where there is a little spring, the spring controls a little door, if you open the door manually and clean out the shoot to the grinder( make sure the machine is unplugged for this), i used the end of a tea spoon and a little hoover. it should work after this
don't try to take off box. take the are line if you have small compressor. shoot some air through it. it sounds like dirt clogged it. put a gallon of water in the machein if you hear bubbles the line is free. add some bleach to water and run the rinse cycle and it should be fixed.
If you are talking about you have power to the washer/dryer but the machine won't even turn on, won't spin, won't add water, won't turn on dryer, then your situation is like mine right now. Last week with the same situation, we remounted the security switch in the door lock where the little hooks goes into the washer and the machine worked for about a week. Now the same thing is happening and I am looking for a replacement switch.
I definitely need help in getting the washer out of its cabinet and get the cover off in order get to the switch from above.