Question about Insignia NS-DV2G MP3 Player

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INSIGNIA MP3 PLAYER

My mp3 player skips over some songs. These songs are mp3 files, and they're NOT copy-protected.Could it be bcause i dropped it a day ago?it shows up on my mp3 player,but when i press on it,it says*ERROR CANNOT OPEN THIS FILE*And it just skips to the next song.

Posted by Anonymous on

  • Ri Elle Jan 29, 2008

    Mine is exactly the same, the only difference is that the time that the song WOULD take -says it would take 74:27:05 (hrs/minutes/seconds)

    and each song that I attempt to play says **Error: Can't Open this File!



    Mind you, everything else is fine. The video is still viewable and so are the pictures. (I have no audiobooks currently on mine..)



    So, help would be INSANELY wonderful..

    (((since I practically live off mine >_>; )))



    anyways, Thanks! :(

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Anonymous

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I had this problem also and I think I figured it out because now my music will play. I took the songs I had from limewire, highlighted them all and clicked "save as", opened it with windows media player and on wmp I took my playlist and named it on there....first I synched the songs under "sync" and they would upload on my player but they would NOT play. I got the same stupid error message. So after they were uploaded onto my mp3 player, i dragged all of the songs onto the right side to make a sync list AGAIN and clicked start sync, all of the files said "already on device" so I kind of got mad thinking it still didn't work...when I unplugged it and tried to play the song, they ACTUALLY PLAYED. I fought with this for so long and contemplated about throwing the stupid thing down the toilet but for whatever reason, synching it in two different ways in that order, it worked and it stopped saying "error:can't open this file"...hope this works for you and anyone else having this problem because I know how frustrating this got for me. hope this helps. Good luck!!!

Posted on Sep 16, 2008

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Connect the player to your computer using the USB cable that came with the player. The player will show up as a "Removable Drive" in Windows Explorer. If you have songs on your computer (files with .mp3 extension), transfer those to the player using 'Copy/Paste' operations in Windows Explorer or use the Windows Media Player program to transfer them. If you do not have any songs on your computer get some with iTunes.

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Here's your answer: Songs will skip ...

  • If "Copy protected" option is selected when ripping CD in WMP10 or WMP11.
    • Deselect "Copy protected" options in WMP10 or WMP11 before ripping CD.
How to deselect "Copy protected" options
  1. Run WMP software.
  2. Right click Ripping on the top menu, then select Tools / Options.
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Could be that one of the tracks you have loaded is copy protected (DRM) some players just skip these tracks, some show a "File format not supported" error, and others freeze.

Go to the folder where you store the tracks you have loaded on to the player using My Computer or Windows Explorer, so that the individual tracks show.

Click on the Views icon and select Details

In the right hand windows, right click on one of the headings which have just appeared, and put a tick in the "Protected" box.

"Protected" will now appear as a heading and each file will show Yes or No.

Any files showing as Yes are not compatible with your player.

If you are downloading these files from the internet, then you'll have to look elsewhere for files.

If you are ripping your own CDs to .MP3 or .WMA with Windows Media Player, then you need to change a setting in Windows Media Player.

Open Windows Media Player. If visible, click on "Tools" then options. If the menus are not visible, right-click at the top of the Media Player Window, then select "Tools" and click options.

Click on the "Rip CD" or "Rip Music" tab (depending on version).

Remove the tick from the box next to "Copy Protect Music" (or similar)

This will stop DRM protection on any further tracks ripped.

You will need to rip any DRM tracks again.


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Make a note of skipping tracks & check these tracks play ok on the PC - this will rule out corrupted tracks.
Skipping of entire tracks can be due to DRM copy protected tracks (purchased on-line). Some players will not play DRM tracks.

You can check for protected tracks.
  • In Windows Explorer, go to the folder where the tracks are stored on your PC.
  • Click on View -----> Details
  • Right click on the header bar in the right hand window and select protected. (If protected is not listed click on More)
  • Tracks will be listed with No or Yes under protected. Check your skipping tracks are listed as No, under protected.
If none of this helps, install and run the Philips Device Manager. Select the repair / restore option and follow the on-screen prompts. This will format the player, ruling out a corrupt file system on the player, and re-load the firmware.

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MP3 files are not a totally homogeneous group. You have different bitrates, and different codecs that output MP3s, let alone all the MPCs and the likes. You should check what your player's recommended bitrate is, and try to find what is common with the MP3s it can't play. Maybe you get them from the same source. If you rip a cd, and output it to MP3 files, my bet is that either all or none will work, there is no randomness here. The only other option is that the files got corrupted somehow, and the player can't read them. Good luck

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