Question about Lexmark Z31 InkJet Printer

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Paper doesn't advance through the printer

When I try to print, the paper advances about an inch and the printer starts to print. But the paper doesn't move forward. After stopping, the printer indicates a paper jam which is easily resolved by picking up the loose piece of paper from the back of the machine.

Posted by e sciaroni on

  • Anonymous Mar 26, 2014

    after cover is opened or unit overheats this page is printed to align paper, unless paper jams. please resolve my problame

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Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.

Posted on Aug 27, 2007

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Got the C5180 from a relative because it didn't work. I tried a new black ink tank, it doesn't print anything in black. Color print looks weak and washed out without black for shadow, and black...
The printed output is fuzzy, blurry, or grainy, or the edges of objects in the images are jagged. Solution Follow these steps until the issue is resolved. Step one: Check your paper
  • Many papers have printing and non-printing sides. Load the paper with the printing side down.
  • Use the correct paper type for the project. For everyday documents, plain paper works well. For documents with dense printing, such as high-contrast graphics or photographs, use HP Advanced paper for the best results.
  • If these steps do not help, try a different paper. Ink might not bleed as easily on heavier paper. Paper that does not accept ink well is also prone to bleeding and smearing. HP designs its inks and papers to work together.
Step two: Check the settings
  1. In the program being used for printing, click File , and then click Print . The Print window opens.
  2. Make sure the appropriate product is selected, and then click Preferences or Properties . The Preferences/Properties window opens.
  3. Click the Printing Shortcuts tab. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.
    • Print quality : If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.
    • Paper type : If one of the options matches the paper type exactly, select it instead of Automatic .
    • Paper size : Make sure that this option matches the paper loaded in the product.
    To see additional options, click the Advanced tab, and then click Advanced Features . The Advanced Features window opens. Consider changing the following option: Ink volume : Adjust the amount of ink that prints on a page. For lighter images (less ink), drag the slider to the left. For darker images (more ink), drag the slider to the right. The lighter the ink volume, the more quickly the printout dries.
Step three: Check image resolution Make sure that the image file has enough resolution for the size of the printed picture. Although many photo applications can enlarge an image or part of an image to any size, eventually the individual pixels become visible and the whole image looks blurry. Here are some general guidelines for image file resolutions:
  • 94 pixels per cm (240 pixels per inch) for images to print on smaller format photo paper, such as 10 x 15 cm (4 x 6 inch)
  • 117 pixels per cm (300 pixels per inch) or higher for larger format photo papers
  • Lower resolutions might produce acceptable images when printed on rough-textured paper
Step four: Align the cartridges If the previous steps have not improved the appearance of the printout, align the cartridges. See the user guide for alignment instructions.

Jul 02, 2011 | Office Equipment & Supplies

1 Answer

After installing a new graphics card in my computer I get " To use advanced dot placement mode select a border paper size and load the paper tray with genuine Kodak Gloss photo paper and run the print...
That doesn't seem like video card issue it sounds like a printer driver issue. Check your print settings and make sure it's set to simply black and white or just color....and uncheck advanced dot placement mode.

May 28, 2011 | Computers & Internet

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Hello All, I am facing an Issue with Printer. My Paper size is 8.65 inch X 8.9 inch. If I take continuous prints than after printing first page, Printer start printing after some space.( I concluded that...
go to start -> settings -> printer an faxes - > click file - > server propertiess -> click on create a new form -> give new name 8.5x6 -> set width 8.50in and height 6.00in - >save and exit open crystal report -> file -> printer set up -> click properties > click advance - > select paper size into 8.5x6 and save ok finish



by [email protected]

Sep 04, 2010 | Epson LQ 300+ Matrix Printer

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False "paper jam" signal prevents printing: My HP 2210 had been working fine. Suddenly, when I try to print, the paper starts to feed for a few inches and then stops. I get a "clear paper jam" error...
it's probably due to what i would call the print head blocker ( on your left handside of your printer head) that is broken . check it out! it also responsable to control how far goes the sheet before start printing.

Jan 14, 2010 | HP PSC 2210 All-In-One InkJet Printer

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Paper feeds ok but after a second it advances an inch then get the error paper jammed. wont print please help
When turn on status ok, but when star to print, it feed paper then jammed? Problem with head carriage. Check chip and connector chip at carriage. Try to use another ink tank.

Jun 25, 2009 | Epson Stylus Photo R300 InkJet Printer

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Printer will not advance paper.
Choose the media type on print settings that is closest to the type of paper that you are using. Choose the correct paper size too. Try printing again.
Goodluck.

sherlyn c.

May 23, 2009 | Epson Stylus Photo 820 InkJet Printer

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The paper advance button only moves the paper a inch or two.
If someone taps the advance button instead of holding it down it resets. The solution was to reboot the printer..

Jan 08, 2009 | Printronix Line Matrix P5210 Printer

1 Answer

Print is not centered on paper
There are two possible culprits for this problem.

1. The wrong driver is being used for your printer.

2. The paper thinks it is printing to different sized paper than it actually is.

To solve the first case:
Verify that the correct driver is being used. Go to the Control Panel (Start, Settings, Control Panel) and open up the Printers and Faxes component by double-clicking on it.
Right-click on your printer and go to Properties.
A new window will pop-up. Go to the Advanced tab and verify next to where it says 'Driver' that it lists your model of printer.

To solve the second case:
Exactly as you did above, under the Advanced tab, click on the 'Printing Defaults' button.
Then click on the Paper/Quality tab on the new window.
Under the Paper/Quality tab click on the 'Advanced' button.
A new window will pop-up. Where it says Paper/output, expand it (click the plus) to list Paper size. Change Paper size to match the size of the paper you are printing (Letter is the default 8.5" x 11").

Nov 22, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Paper feed and printing problem
Don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others, it seems to reset the sensors or something.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through!! and hey presto it worked for me, everything printing fine now.
hope it works, let me know, Garty

Apr 08, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Bogus paper jam
I had the SAME problem with my printer and after hours of searching on the web I found this solution on fixyourownprinter.com and it WORKED! I cleaned the contacts of both of the ink cartridges and then popped off the cover of the optical sensor on the side of the ink cartridges (black plastic cover over sensor assembly snaps off) there is a hole in the middle of the sensor, push it in with a thumb tack or toothpick and push up on sensor assembly and it will come off the side, clean the contacts on that and reassemble..the blue sensor light should come back on and you should be back in business.

Feb 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

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