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Question about Compaq A3000 All-In-One InkJet Printer

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Problems with scanning and printing

Ok well first when i try to scan in to the computer ti says that there is a system error so i installed the drivers again and it still wont work. i unplugged it from the computer and put it in again and still did not work. next the first time i tried to print, a piece of paper got stuck in side so i pulled it out. even tho i polled it out it still gives me clear paper jam. thank you for your time.

Posted by Anonymous on

  • Anonymous Aug 30, 2007

    Thank you vary much. Im going to test it out right away.

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1 Answer

Geraldine Watts

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You have a very tiny paper jam that you have missed. You need to use a torch and tweezers and get right inside and look thoroughly and down behind in paper feed area. You will find a very small piece of paper somewhere broken off and jammed or a foreign object. Your scanning problem could be corrupted driver. Go to manufacturers site and download updated driver for your model. Uninstall printer completely before reinstalling new driver. Good luck

Posted on Aug 30, 2007

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