Sony Cyber-shot  DSC-W55 Digital Camera Logo

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Posted on Mar 27, 2009
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Data loss when trying to copy images to computer

I can view the images on the camera but once I hook up the camera to pc using USB. the program, PMB, states error reading card. then I can't see the images on the camera either anymore. Sony Cybershot dsc-h50 shows a screen recovering data but it's all gone.

  • Shoaib Rais
    Shoaib Rais May 11, 2010

    pls format ur card on computer or card reader and try again

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1 Answer

kakima

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  • Sony Master 102,366 Answers
  • Posted on Jul 12, 2012
kakima
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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

5 Related Answers

Anonymous

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  • Posted on Jan 17, 2009

SOURCE: sony cybershot dsc-w200 zoom system error

try formatting the cam

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fotomohamed

mohamed salim shaikh

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SOURCE: I have a sony cybershot dsc- w55,all works well

screen strip broken or change LCD cost 100$

Anonymous

  • 89 Answers
  • Posted on Sep 23, 2009

SOURCE: My sony cybershot dsc-s650 won't transfer pictures

If it is recognized by the PC, it is problem of settings. If it is not recognized, try to change cable or check if connnector is not damaged.

Anonymous

  • 11967 Answers
  • Posted on Dec 23, 2009

SOURCE: my sony cybershot dsc w 120 turns on but

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Anonymous

  • 1 Answer
  • Posted on Jan 19, 2011

SOURCE: SONY CYBERSHOT DSCH50 TO WEBCAM...POSSIBLE???

use my dsc h50 as a web cam

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I cant transfer my pics from my camera to my pc via usb

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
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How do you export images from the Sony Cyber-shot haRD DRIVE TO THE COMPUTER

Its quite easy just remove the Memory card from the Cyber shot

put it into the card reader and connect with your PC and simply copy and paste the images from card to PC.


You can also connect the Cyber shot directly to the PC using the USB data cable given with the Camera. When you do this a new drive will appear in My Computer now just copy the images from that new drive to anywhere in PC
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I cannot transfer photos from my camera to the PC

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
Aug 05, 2012 • Cameras
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Downloading photos from Sony DSC-P100 to computer running Windows 7

Please check below for information about the compatibility of your Sony DSCP100 camera.

Windows 7
* Drivers:
The drivers needed to connect your Sony camera to a computer and transfer files are already included in the operating system.

Not Supported: The Windows 7 Starter edition is not supported.

Check here how to transfer video clips to a computer running a Windows operating system:
1. Turn on the computer.
2. While the camera power is off, connect it to the computer using the supplied USB cable.
3. Make sure the camera is using a fully charged battery pack or connected to an optional AC power adapter and that it is plugged into a working electrical outlet.

NOTE: Avoid using a battery pack with little remaining charge because transferring may fail or image data might be corrupted if the battery pack shuts down too soon.

4. Make sure media with the recorded video is inserted in the camera.
5. Turn on the camera.

NOTES:
On the LCD screen, a USB indicator will display during and after the communication session.
If this is the first time the camera has been connected to the computer, the computer should automatically install the appropriate USB driver at this time.

6. Transfer the pictures or videos to the computer using one of the following methods:
6.1 Use the Import pictures and videos option.
In the AutoPlay window, click Import Pictures and videos using Windows .
In the Import Pictures and Videos window, click Import Settings .
In the Import Settings window, click the Browse button.
Click to select the location on the computer where you want to copy the movie files (for example My Videos ).
Click the OK button.
In the Import Pictures and Videos dialog box, click the OK button.
Click the Import button.

6.2 Use Picture Motion Browser (PMB) software
Using PMB version 4.3 or older
Using PMB version 5.0 or later

Copy and paste the video files from the Removable Disk window that represents the camera.
a. Open the My Computer or Computer window on the computer.
b. In the My Computer or Computer window, double-click the icon that represents the camera.
c. Click to select the appropriate camera folder that contains the video or picture files you want to transfer.
c.1 The DCIM folder (if available) contains still picture .JPG, or .ARW files and .AVI video files.
c.2 The MP_ROOT folder (if available) contains standard and high-definition .MP4 video files.
c.3 The AVCHD folder (if available) contains high-definition .MTS video files.

NOTE: Depending on your camera and the type of footage recorded, not all the files or folders above may be displayed.
On the computer keyboard, press CTRL+C to copy the camera folder and its contents.
Browse to the location on the computer where you want to copy the picture or video files, such as the My Pictures or My Videos folder.
Press CTRL+V to paste the camera folder and its contents into the computer folder you selected in the above step.

NOTES:
* Movie player software must support the MPEG-4 format to playback standard or high definition .MP4 recordings.
* Movie player software must support the MPEG-4 AVC/H.264 format to playback high-definition .MTS recordings.
* Refer to the developer of your movie player software for information about file format compatibility.
* For the video to be viewable in the PMB software, the folder where the videos or pictures were saved must first be registered in the software. Information about how to register folders is available in the PMB Guide in the Help section of the software.



Hope this helps (remember to rating this answer and leave a testimonial comments).
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I cannot get the pictures transferred via the usb cable to the computer, using the Sony PMB program. The import window does not appear. is there another software program that i can try?

first thing to do is make sure when you plug the camera to computer is turned on the camera.if still Sony PMB Program does not work, try browsing the camera drive instead. go to My Computer and look for the drive for camera. you should find a folder named DCIM. open it until you find your pictures
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It not a problem it more a guidline to display the time and date on the photos once i transfer the photots from camera to my computer. i want to see date and time of the photo taken on my...

  • I'm sorry to inform you that the new cameras do not have the superimposing feature to add date and time on images automatically.
  • This is because many customers do not want that feature..
  • However, these cameras come with exit technology. The exit technology write the date and time information in the picture as meta data.
  • You can use an exif compatible software to add date and time on images.

You can also the supplied picture motion browser software to add date and time.

Please click on the below link to view the instructions to add date and time on images using the Picture Motion browser Software:

http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/feature/edit/attach_date.html

Thanks for understanding
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I can't transfer my pictures in my dsc-w310 digi cam in my pc. It always say that i need a PMB portable installer. I tried to download an installer but it says that my PMB had insufficient space. what will...

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
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Optio E30 unable to download photos?

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ACDSee or any other photo cataloging program.
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I can't open my camera file from my pc to view images directly from camera flash drive

Consider NOT connecting your camera to your computer.The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
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Downloading the pics to PC from camera

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
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