Hi - our all in one will not feed the paper o\properly - seems to be grabbing the right edge more and pulling it in squew (which obviously causes a jam). My husband has had a look at it and we both can't figure it out - any suggestions
You may be missing a very small jam. Use a torch and tweezers, check down the back, also open cover, check even where you think paper wouldn't jam. Especially in teeth, rollers. Look for foreign debris as well as paper. Also, turn off, unlplug all cables/usb etc and replug, turn on. Finally, never load more than about 20 fine sheets at a time, reset printer settings to default. As a last resort, try uninstalling and reinstalling the printer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs. Check for tiny pieces of at the edges of the rollers, and remove these piecesof paper.
The rollers may be dirty or sticky and causes the paper tonot feed straight. Try cleaning the rollers with methylated spirits.
Try to remove the sheets of paper from the feeder. Grab a flashlight and take a look into the feeder for any foreign objects that might have accidentally fallen into it. If none, unplug and replug your printer into your power source to reset it. If problem continues, please contact Lexmark technical support for additional assistance. Thanks.
Try the following: take an A4 sheet of paper and glue a 2 - inch strip of sanding paper onto the top of the sheet (full width of the page). sanding paper should be about 120 grain.
Now feed the page with the sand paper first (rough surface on top) into the paper inlet. grab and hold the paper, then press paper feed or send a print job. The printer tries to feed you special sheet, but you won't let go. This will sand off the gunk from you feed rollers and give a bit of rough surface to the rubber. Repeat if needed, it should cure the problem.
This works if the problem is the roller surface, it will not fix a problem with misalignment or a missing/broken spring in the feed roller mechanism.
regards, the perfessa
what happens sometimes is the rear side of the registration (shiny silver color) roller becomes worn down so bad that the spring cannot grab properly. the registration roller, in this case, would have to be replaced.
the way to check is by getting to the back of the machine, and if this is the cause, the spring should be a little wobbly on the shaft. with a new roller, the spring fits snug, and grabs properly for it to feed.
Over time the rollers get slick and hard. If one side is slick and the other edge is not, it will grab paper sideways and you get a paper jam. Get some rubbing alcohol and rub the rollers (completely all around) to get some debris removed. Some rollers require a slight rubbing with an abrasive pad.
gears below the paper feeding tray are damaged or some dust particle have blocked the gears try to clean it by blowing the dust use normal greece (oily substance) between the gears so that they can move frequently to pull the paper, and if the gears are damaged you have to change the gears.
try cleaning the rubber rollers with a damp cloth and make sure there clean. also check to see if the paper is making contact with paper.
if that fails check the leading edge of the paper for damage incase something maybe blocking paper.
Make sure that it is installed properly ... going under not OVER. Does the paper feed when the paper feed key is depressed ??
1. Lift the paper holder up. 2. Fold the leading edge of the paper roll 3 to 5 cm. (Do not fold it slantwise.) 3. Insert the paper roll from the left side of the paper holder and make sure the paper roll is set in the proper direction (with the paper feeding from the bottom). 4. Insert the leading edge of the paper into the opening directly behind the print mechanism. 5. Press the paper feed key and feed the paper under the edge of the paper cutter.