Question about Lexmark JetPrinter Z25 InkJet Color Printer

Printer will not turn on; Have contacted Lexmark tech support; No help

Four years ago we obtained a Lexmark Z25 printer as part of a computer purchase package. We never used the printer until two days ago. When my daughter tried to use it with her new Toshiba laptop, it runs Vista. the printer would not turn on. We have conatacvted Lexmark and they put there heads in the sand due to the printer age. They did not care that it had never been out of the box. I also checked their website for any technical data forthe printer but none was found. I could use any suggestions you have to get this printer up and running. With several children in college I do not have ample funds to just go buy a new one. Thanks for the help. Also is there a driver available to use with this printer and MS Vista just in case we get to function again?

1 Answer

Geraldine Watts

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390 Answers

All you need to do is update your printer drivers, as this printer was designed before vista came about, and possibly will not run on windows xp service pack 2 either. Go to lexmarks site and under drivers, look for your printer type. Download newest driver for it, and store a copy of it on a cd in case you lose it off computer or somthing happens to it to save having to download it again.

Posted on Aug 25, 2007

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And instructions on how to set up your printer could be found here:
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According to the Lexmark site they don't seem to have a compatible driver yet.
If you go to this link, http://www.lexmark.com.au/lexmark/sequentialem/home/0,6959,239544855_1230010431_0_en,00.html you can contact them either by phone or email to ask about your specific printer and when they are likely to have a driver for you.

Thay may be able to suggest some other solution also.
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This printer uses a power supply that is inserted in the back of the printer. The following picture should clarify the problem for you. Hope this helps. Let me know.

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