Question about iLO 3200 32 in. LCD Television
The controls on the tv and on the remote will not work. I can turn the tv on and off with the remote, But nothing else works.Model#ilo32hdtv Serial#BEH608600093T2
Posted by awesometexan on
My TV was doing the same thing. we could turn it on at the tv, but the remote nor the tv would allow us to change channels. we purchased the tv approx. 1 yr. 4 months ago, and have only used it for approx. 6 months. Fortunately, we did buy the 2 year extended warranty from wal-mart for an extra $58. before we had found the reciept, when we called ilo, we were going to have to pay to ship the tv to them, then pay $150 to have it fixed. Since we have found the receipt, we called the number on the bottom of the reciept, no hassel, they are sending us a prepaid postage box to return it, and will hopefully have it back soon. However, in leu of reading all of these forums, we will be hooking that tv up to a cable box so that we do not have to use that remote, and the tv will stay on one channel. this whole this has been a nightmare!! we have never had a problem with wal-mart products until this. right after we started using the tv, we kept getting an encrypted channel error, that would not allow us to do anything with the tv either, after reading these forums, we were able to fix that problem. before we knew about these forums, we tried to take it back to wal-mart, they pretty much told us we were s.o.l. until we found the receipt. so i wish everyone luck on these expensive peices of junk. i know that i will do more research next time!
Posted on Mar 26, 2008
I experienced this same problem with my new Ilo 32" LCD flat wall mountable. I had to go to Wal Mart to get a phone number(no Ilo service number is provided with products). The Ilo customer service rep, in California, told me the circuit board was bad. I had to send the unit UPS to California. Ilo did send me a UPS label. Ilo carries a 1 year warranty and told me if they couldn't fix it, they would send me a new set. They did send me a new unit. Later, after receiving the new unit, I was told by the warehouse manager that they were not supposed to have sent me the new set and that I could, by policy, have been charged for the new set. My dealings with Ilo lasted almost two months mainly trying to get them to respond to my calls. By the way, if you do have to call Ilo, be prepared for a quite lengthy HOLD time. While I have not had any further problems, I myself will not buy any other Ilo products in the future...Thanks
Posted on Aug 25, 2007
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i can turn the tv to standby by pressing power button on top and i can make the green light flash 6 times by pressing power on remote when tv is in standby when i press the far left button on the top of tv(source) green light flashes till i let go nothing works and there is no website or service number! i just wanna play my playstation!!!!!!!!!
I have almost the same problem with my ILO! I can change the channel by the buttons on the television, but the remote will only mute the tv. Any button on the remote 1, 2, 3, 4, 5, on, off, imput, ect... will mute. This is by far the worst flat screen television I have ever owned. Never agian will I buy another ILO product. Sometimes I can't even turn on the tv by the button on the side. This sucks! I hope that I can get this situation fixed because if not I just wasted almost $750. I have only had the tv for 6 1/2 months, but I was stupid and through my recipt away after the first two months. Some good advise to anyone who just bought one is to save your recipt for when you have to return it, and you will!
I have the same problem I can turn the tv on and off with the remote or the on off button on the side, but when I turn the tv on is on channel 64 and I can not change the station or turn the valume up or down..
anything I can do besides throw it out???
Experiencing the same problem....remote will only turn tv off and
on....pressing any other buttons will only turn tv on.....stuck on
composite screen....Need to be an massive recall....here's another site
with helpful numbers left by other individual with the same issue http://www.programwitch.com/main.asp?xP=...
I have the same problem. ILO-32HD LCD. DirecTV service with receiver model R16. I have not had any luck with the Emerson Remote code that is posted here (10171), nor the Funai codes.
Has anyone with this model and direcTV service solved this problem?
I too seem to be having the same problem - I am only able to turn the TV on and off with the remote control - no other buttons work. The TV will not even change channels with the buttons on the TV - It only turns on and off. I am now stuck with a one station TV - the worst part is - it's Noggin!...my 2 yr old has his own personal TV. How can I at least get the buttons on the TV to work??
hi, yes we got a ilo32inc tv..and we can not get to the mainbutton or the volume button cant get it 2 do nothing.....other then my son he injoy the tv.can u please HElp!!!
We have had the TV 13 months.
It turns on and off and remains on a single channel.
No controls works other than off & on.
No way to change channels or volume or use the DVD player attached or anything.
I had the same problem , the problem is that 3 diodes were faulty made and there found in the power supply , pain in the arse to fix but worth the time, considering its 20 dollar fix compared to spending 800
Im tired of hearing the problems for this TV and not a solution. All anybody is doing is sharing how much they hate this TV, or that they have the same problem. Do you think by stating that you have the same problem it will magically be fixed? How bout a friggin spec sheet or manual or solution. I have repaired my ILO TV with a new Source circuit board. I just don't remember where to attach the ground wire for the circuit board. Does anyone know which screws I have to attach it to? That's what I want to know. I don't care where u bought it or that your kids are sad because they can't watch TV. I've got an idea, Take the Friggin thing apart and look around! There is a site called shopjimmy where u can buy replacement boards, etc. Mine was $15.