Autopunch.... Ok, I'll try to explain as well as I can...After I have installed the Autopunch on my computer, it works...but when I close out the program, and try to start it up again, the whole thing will not open again..It gives the hour glass, but never loads back up...am i doing something wrong? I've had to uninstall everything and re-install again. Right now, I am at the point of having to install autopunch again. I haven't done it yet cause I want to be sure that I do everything right! :) (I just got this machine earlier this week, so I'm very new to this...It's also for the Singer Quantum CE200 Futrua) Thanks in advance to anyone that can help!!! :)

I owned an XL-400, and now own an XL-550 and Quintet, which all run on the same software. Could you be more specific about the problem you're having?

I have a feeling that you received the basic Futura software, as well as a second CD with the add-on software like AutoPunch, and THAT software refuses to install, giving you a message that the basic Futura software hasn't been installed. It has, but XP has not yet installed the drivers into Windows. What you need to do is after installing the basic Software, you need to plug the machine into the computer and turn it on. You will get a message, "Installing new Hardware." Bring up the Futura program once and then close it, and NOW you will be able to install the add-on software.

There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

• You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off the machine
• Install Autopunch and leave the CD in the tray
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program
  

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off the machine
• Install Autopunch and leave the CD in the tray
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close software and turn off machine
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Install Autopunch using Installation Wizard - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off machine
• Place Autopunch CD in tray but CANCEL Installation Wizard
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura Machine and double left click to open the program
• Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

• Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off the machine
• Install the Autopunch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
• Close program and then turn off the machine
• Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off the machine
• Install HyperFont program - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
• Close program and then turn off the machine
• Install PhotoStitch program - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

• Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off machine
• Install Autopunch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from AutoPunch jewel case and then left click on check mark*
• Close program and turn off machine
• Install Hyperfont program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from HyperFont jewel case and then click on check mark*
• Close Program and turn off machine
• Install Photo Stitch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from PhotoStitch jewel case and then left click on check mark*
• Close program and turn off machine.
• Install Auto Cross Stitch program and leave CD in tray
• Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
• Double left click on the desktop download icon to install
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

Here is some info from another user's problem that was posted on fixya.com. Hope it helps. If it does, please let me know and change your rating of this fix. Otherwise, I can try to find more solutions for you.

I just received the latest technical bulletion from Singer on this issue. The fix to the problem is listed below: My system worked perfect with Hyperfont and Autopunch after completing the process. GOOD LUCK!
-------------------------------------------------------------------
REMOVING SECURITY UPDATE FOR WINDOWS XP KB917422

You must first disable the updates; otherwise as soon as you remove the update and reboot your computer, the update will automatically reload.

To disable the updates:

? Left Click on Start.
? Left Click on Control Panel.
? Left Click on Security center.
? Left Click on Automatic Updates located at the bottom of the popup screen.
? Select either Notify me but.. .or Turn off Automatic updates. (You may choose the one that you prefer).
? Left Click on OK.

To remove the update:

? Left Click on Start.
? Left Click on Control Panel.
? Left Click on ADD/REMOVE programs.
? Check (?1) the ?Show Updates? box at the top of the pop-up screen.
? Scroll down and look for ?Security Update for Windows XP (KB917422)?
? Left click on this update.
? Left Click on remove.
? Continue following the prompts such as Next and Finish to remove the update

There was a problem with the inital discs distributed with the machine. Try downloading the autopunch from the singer website (its hidden at the bottom of FAQ) and loading it exactly as per the instructions provided ( you will need to print them). If you do not have access to the internet I suggest you contact who ever you purchased it from and ask them to help you.

I found a solution that seemed to work for my setup (Vista-Futura 200): Go to the Futura support site www.futura-support.com . Choose "Service Updates" from the left-hand Menu. Choose "Quantum® FUTURA™ (CE-200) Owners running Windows XP Service Pack 2 operating system WITH one or more of the Options (AutoPunch, CrossStitch, PhotoStitch, and HyperFont) installed". Look for the bullet-point list in the explanations. It says there: "If you own the AutoPunch Option and you could not successfully install it, download the Service Update by clicking here." Select the highlighted link, download the patch and install it. Worked fine for me, I hope it helps you, too.

Yes, from here: Driver Update Software for XP Vista 7 8 Install this software and make the update. Wish you best of luck.
Peter

Check the Futura website.  There are specific instructions for how to setup the software to run in WIN XP mode and then after that is set, you have to install the WIN XP patch for Autopunch before it run.

Hi quackquack I was having the same problem with windows vista. If you go back on the futura website there is a patch to download which will install autopunch. Linda

IF YOU ARE RUNNING WINDOWS VISTA YOU HAVE TO DOWNLOAD FROM FUTURA SITE. HAD TO TAKE MY MACHINE AND COMPUTER TO COMPUTER SHOP TO GET SOFTWARE DOWNLOADED BECAUSE SOFTWARE IS FOR WINDOWS 98,2000 AND XP

i am having the same problem with the autopunch , i too am running win xp sp2 , i have downloaded the patch , i have turned off automaic updates . and tried the to completly disable it . i think we should write to singer this isnt gwtting our moneys worth its getting a headache . what u think . they should come out with better software , it works or a while but when you shutsown and try again at later point you have to re do all the installation . is there anyone we can write to ,since singer isnt helping find a solution . if anyone comes up with solution please post . i am going bananas , i love my machine but i want to be able to import my own designs . help ....