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Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Autopunch.... Ok, I'll try to explain as well as I can...After I have installed the Autopunch on my computer, it works...but when I close out the program, and try to start it up again, the whole thing will not open again..It gives the hour glass, but never loads back up...am i doing something wrong? I've had to uninstall everything and re-install again. Right now, I am at the point of having to install autopunch again. I haven't done it yet cause I want to be sure that I do everything right! :) (I just got this machine earlier this week, so I'm very new to this...It's also for the Singer Quantum CE200 Futrua) Thanks in advance to anyone that can help!!! :)

Posted by Amanda on

  • Amanda Sep 04, 2007

    I actually figured out that I had to go to the www.futura-support.com site and downloaded the patch/update needed. Just follow the instructions on the site and you'll be fixed and ready to go in mere seconds! **Sorry it took me a while to re-post...I figured it out, just didn't get a chance to post the solution! Thanks for everyone that tried to help!! It was MOST appreciated!!!

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1 Answer

Anonymous

Http://www.futura-support.com/ Go to this site and download a patch that allowea autopunch to work this is the singer site

Posted on Sep 04, 2007

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Xl400 futura software won't work on windows xp

I owned an XL-400, and now own an XL-550 and Quintet, which all run on the same software. Could you be more specific about the problem you're having?

I have a feeling that you received the basic Futura software, as well as a second CD with the add-on software like AutoPunch, and THAT software refuses to install, giving you a message that the basic Futura software hasn't been installed. It has, but XP has not yet installed the drivers into Windows. What you need to do is after installing the basic Software, you need to plug the machine into the computer and turn it on. You will get a message, "Installing new Hardware." Bring up the Futura program once and then close it, and NOW you will be able to install the add-on software.
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COMPUTER CRASHED I NEED TO RELOAD CD BUT I DONT HAVE ACCESS CODE

There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

  • You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close software and turn off machine
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Install Autopunch using Installation Wizard - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off machine
  • Place Autopunch CD in tray but CANCEL Installation Wizard
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura Machine and double left click to open the program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

  • Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install the Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
  • Close program and then turn off the machine
  • Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install HyperFont program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
  • Close program and then turn off the machine
  • Install PhotoStitch program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

  • Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off machine
  • Install Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from AutoPunch jewel case and then left click on check mark*
  • Close program and turn off machine
  • Install Hyperfont program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from HyperFont jewel case and then click on check mark*
  • Close Program and turn off machine
  • Install Photo Stitch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark*
  • Close program and turn off machine.
  • Install Auto Cross Stitch program and leave CD in tray
  • Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
  • Double left click on the desktop download icon to install
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

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Here is some info from another user's problem that was posted on fixya.com. Hope it helps. If it does, please let me know and change your rating of this fix. Otherwise, I can try to find more solutions for you.
noavatar_s.png
I just received the latest technical bulletion from Singer on this issue. The fix to the problem is listed below: My system1.gif worked perfect with Hyperfont and Autopunch after completing the process. GOOD LUCK!
-------------------------------------------------------------------
REMOVING SECURITY UPDATE1.gif FOR WINDOWS XP KB917422

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i am having the same problem with the autopunch , i too am running win xp sp2 , i have downloaded the patch , i have turned off automaic updates . and tried the to completly disable it . i think we should write to singer this isnt gwtting our moneys worth its getting a headache . what u think . they should come out with better software , it works or a while but when you shutsown and try again at later point you have to re do all the installation . is there anyone we can write to ,since singer isnt helping find a solution . if anyone comes up with solution please post . i am going bananas , i love my machine but i want to be able to import my own designs . help ....
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