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Question about Brother MFC 420CN All-In-One InkJet Printer

2 Answers

Black ink not working; but colors are

Black ink not working but all colors are. I Two new refilled cartridges used but neither worked. Initially it worked somewhat when the test print was run, but it decreased with each test and now is blank. I ran about ten cleaning cycles and allowed the ink to sit for 24 hours so that air can escape. Nothing worked. Any ideas?

Posted by LNDJ on

  • 2 more comments 
  • oldchap Nov 05, 2007

    Same here used genuine brother refill cleaned 15 times won't print black!

  • Dawnsails Jan 17, 2008

    Same problem - colors work but not the black and I've cleaned it a zillion times with no improvement.

  • cookie4 Jan 19, 2008

    Black ink works barely along with the others. I too, have repeatedly cleaned the machine.

  • Anonymous Jan 28, 2008

    I have the same problem with a Brother MFC-425N. Tried cleaning many times over but no luck! :-((

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2 Answers

Anonymous

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  • 832 Answers

Use a original brother ink cart. Do the cleaning twice. If there is no more black blocks to see, the printhead is crashed!

Posted on Sep 11, 2007

  • Anonymous Jun 26, 2012

    What does the printhead is crashed mean? Is the printer dead?

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Anonymous

I had a similar problem....almost no black.  I purchased a

Brother LC41BK, Black cleaning cartridge . The only place I could find it was at Abacus Ink    private.abacus24-7.com   (602) 787-1223.

It took about three days of running paper through every day

and going through the cleaning and testing routine until I had used all the "cleaning ink". I then replaced the regular cartridge and it works fine.  Good luck...worth a try!!

Jean

Posted on Oct 16, 2007

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Hello, Mick -

What is the model of your Epson printer? You can choose Comment and add the model number or name there.

Since I have no idea what model of Epson printer you have, I also have no idea if your printer just is a black ink printer or if it can print in more than just black.

Some options regarding your problem:
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I don't know how to reset the chip but the best suggestion I can offer is to purchase a compatible cartridge that has been reset.

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Black ink not working; but colors are

press menu then start mono (blue copy button) then fourtimes arrow up (tel index). machine will be in maintenance mode. press 7 then 6 then 4 then start mono. machine will initialize the carts and do some cleaning cycles.
If you're outside can/us: after that press zero then nine. machine prints test print. If youre inside leave maintenance mode and run a test print manually.

if you cant see any bk the ph is clogged and cant be fixed anymore (because of wrong ink: pigmented ink will clogg the filter infront of the nozzels; use ONLY dye-ink for all colors!)

leaving the maintenance mode by pressing 9 then 9.
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