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These unit time freeze time and harvest times and keeps track of them. If your freeze time exceeds 35 minutes or harvest time exceeds 3 minutes, it will place unit in lockout. The biggest cause for excessive time to harvest is the harvest valve not functioning properly, and undercharged unit or a dirty condenser. The most probable cause is a dirty condenser. Under charged units can be determined by checking compressor outlet temperature while running, it should be 150 to 190 degrees depending on atmospheric conditions present. If it is harvest valve, the downstream temperature will stay at or near compressor discharge temperature. It should cool down to ambient temperature in a few minutes after freeze cycle begins.
Look for any jammed buttons on the remote. Try changing the input device to something you are sure, works such as a DVD player. Switch off TV manually, switch off power, remove plug and retry after 48 hours.
If problem persists, please refer it to a qualified service technician.
The problem is the laser pickup assembly in the dvd, If it freezes the stepper motor which drives the worm gear along with the laser carriage is the problem, the precision in tracking is critical and any interference causes the picture to freeze. If you have any warranty on the unit I would encourage you to take it back for possible exchange, because it will get worse and finally become unusable.
Don't block off any ceiling ducts and see what happens. If you've closed off any forced air ducts, the unit will freeze up, if too many are closed off. Also, if you shut unit off (compressor) give it 5 or 10 minutes before you turn it back on.
go to motorola.com/iden click united states click support click software downloads (if you have pictures and videos download iden media downloader to retain them) click software upgrade click your phone model make sure you select a date within a year for the warranty info you will need a data cable to make this work try to redownload the software to your phone this might help