Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Whats shipping lock?

I cant scan on my mp500 and im wondring what shipping lock is and how to turn it off

Posted by Shakezola123 on

  • Shakezola123 Aug 24, 2007 will that help me with my scanning issues?
    I have photoshop open i click import and mp500 and then it gives me that disconnected thing eetc etc
    r u sur this will help



1 Answer

andrew pester

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The shipping lock stops the damage in transit of the scanner or printer, there will be a lever on the underside or the side of the scanner/printer or there will be something holding the printing head in place under the cover.

Posted on Aug 24, 2007

  • andrew pester
    andrew pester Aug 24, 2007

    i mearly answered your question, your comment was different again from your original question, but the answer is the same, if you don't unlock the shiping lock you cant use the scanner, so you cant import anything, refer to the user manual to find the lock that holds the scanner bar in place from purchase



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more detail would be useful try the following. Check the shipping lock make sure it is off. Re install the software. Give more detail on the status of the scanner - power on? Lamp lights? come along now give us the information

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