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Okay...how will that help me with my scanning issues? I have photoshop open i click import and mp500 and then it gives me that disconnected thing eetc etc r u sur this will helpOkay...how will that help me with my scanning issues?
I have photoshop open i click import and mp500 and then it gives me that disconnected thing eetc etc
r u sur this will help
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The shipping lock stops the damage in transit of the scanner or printer, there will be a lever on the underside or the side of the scanner/printer or there will be something holding the printing head in place under the cover.
i mearly answered your question, your comment was different again from your original question, but the answer is the same, if you don't unlock the shiping lock you cant use the scanner, so you cant import anything, refer to the user manual to find the lock that holds the scanner bar in place from purchasei mearly answered your question, your comment was different again from your original question, but the answer is the same, if you don't unlock the shiping lock you cant use the scanner, so you cant import anything, refer to the user manual to find the lock that holds the scanner bar in place from purchase
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Have a OBII scan (fault scan) done any good shop or parts store can do it.(Most will do it free) Just because light is not on doesn't mean there's a fault. You computer tracks literally everything. I'm suspecting crankshaft trigger but have the scan done instead of throwing parts & $$$ at it.
You must have got a CD with the printer. Just install it and load the paper in the scanner and press the scan button on the front panel. It automatically starts to scan and shows you the document. Later it will ask you whether to save it as a JPG file (as image) or a PDF file (document).
The scanning feature is much more sensitive to connection signal strength than the printing function. Make sure the USB connection is firmly in place on both the computer and the MP500. If this doesn't fix the problem I would try a different 6 foot length USB cable.
If you are using a wireless connection, your scanner will not work. I was told the printer does not have the capability to scan wirelessly....prints wirelessly, wont scan
I was very frustrated by this problem too, but just found a fix at last!!
Instead of focussing on the settings on the scanner itself. Use the MP navigator software to change scan settings and get around this problem. there you can set document size, colour or black and white and even DPI (quality) .
i was having the exact same problem -- very annoying!
just go to the following link and follow the instructions.
VERY quick and easy!!!.....
http://support-au.canon.com.au/contents/AU/EN/8000507501.html
more detail would be useful
try the following.
Check the shipping lock make sure it is off.
Re install the software.
Give more detail on the status of the scanner - power on?
Lamp lights?
come along now give us the information
Okay...how will that help me with my scanning issues?
I have photoshop open i click import and mp500 and then it gives me that disconnected thing eetc etc
r u sur this will help
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