Question about OKI B4350n Laser Printer
There is a group of three spots that are repeating on my 8.5x11 sheet of paper when I print. There are approximately ten groups per page and they are situated about 3.5 inches in from the left side. I have opened the unit up and wiped of the small metal roller, checked for residue on the toner cartridge/drum, checked the black foam-like roller, wiped off the LED and run the cleaning page about 6 times. None of this has diminished the spots.
Have you tried contacting Okidata, 2000 Bishops Gate Blvd.,Mount Laurel, N.J. 08054-4620 Phone 1-800-OKI-DATA(654-3282) or visit www.okidata.com I have a similar problem with my OKIPAGE 10e. 1 inch wide black line, 2 inches from right hand side of page from top to bottom of 8 1/2 x 11 pages. I also cleaned black dust off green roller. Problem continues. Conclusion: I'm not an expert, but I think your wiping, checking, and cleaning, is a waste of time. I think your problem, and mine, is probably not a hardware problem, although I removed my black toner cartridge out of curiosity and perhaps re-installed it incorrectly. My guess is it's some sort of electronic problem, such as programming error, or software problem.
Posted on Sep 15, 2007
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