My keys don't respond, the phone is frozen at 10:26am and the outside screen is white. It wont turn off or respond to anything. I've read it might be the battery but I don't know how to take it out. I also tried the magnet thing and that didn't do anything. Please help! I just moved up to college and this is my only connection to my family, friends, and boyfriend who all live in different cities than me!
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