Motorola Mobility RAZR V3 Logo
Posted on Aug 24, 2007
Answered by a Fixya Expert

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Razr white screen

My keys don't respond, the phone is frozen at 10:26am and the outside screen is white. It wont turn off or respond to anything. I've read it might be the battery but I don't know how to take it out. I also tried the magnet thing and that didn't do anything. Please help! I just moved up to college and this is my only connection to my family, friends, and boyfriend who all live in different cities than me!

  • HPC11 Dec 16, 2007

    The buttons don't work, the screen is frozen and the outer screen won't change. I don't know what to do I just got this phone 4 monthes ago!

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  • Expert 91 Answers
  • Posted on Aug 25, 2007
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Joined: Aug 23, 2007
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Behind the phone there is a battey cap press the silver button and remove the cap and then remove the battery and put it back... then it will turn on properly

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