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There isn't a reset button, just agree with the printer and push the "OK" or Cancel button, and keep on printing. Long story made short, most ink cartridges come with pre-stamped ink levels or expiration date, that you or I can't change. That the price you pay for superior tech and why ink cost so much. I hope that helps.
Greetingssometimeswhenthishappensis that theprintercartridgeis notacceptingthatasthecorrect modelI recommendyou gowhereyoubought itandask for anotherbecausethisis notworking, Irecommendgetting onenew onethatisnotRefil
Leave the machine on with ink installed, unplug power for a few seconds and then plug in while you hold the stop button for a few seconds. Should clear the error for you, if not you may need a new ink sensor board.
One or both print cartridges are defective.Look under the "check ink" what message come.If it's BLK change black cartridge, if it's CLR change the color cartridge.If BLK and CLR change both cartridges.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
pls make sure that there is no error in blk cartridge nor ther any warning symbol, ensure as well that you have installed corrctly and you can see the presence of the blk ink on your console. in other areas pls check when printing on the printer properties and select blk to identify what is the real prob.