We've had this camera for over a year and use it fairly regularly but we use it more lately as we get more comfortable with it. Decided to try some more advanced features instead of just point and shoot but all of these are accessed through the MENU button. I can change modes on the top wheel from AUTO to SCENE or movies, etc. but I can't access the MENU functions or use the LCD or ASM buttons. Everything else seems to function fine. We take pics, download, and delete. We just came back from vacation and several hundred shots just fine but I can't get menu to work. I know it did once because I set the image size when we first got it. Could I have turned this button off at some point? Can I reboot the camera? I have read through the manual and have tried removing the batteries and reinserting them. Samsung's website takes me to a nonexistent website when I try to contact them for help. Is this thing dead?
Take the battery out for while and replace it, to see if it 'resets'. If it does not then there is something you are missing- check the software Cd- there is usually a more detailed manual in PDF format. Failing that perhaps it is sick- a repair would not be a economical thing I guess.
Posted on Sep 30, 2007
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This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.
If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .
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My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.
If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .
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