Hi, 2 1.2 years ago we purchased a samsung side by side f/f. After about 1 1/2 years the fan clattered the fridge was not cold and when they opened the back up it was iced up behind the lights. They replaced the tank assembly, therm fuse assmbly and something else. 6 months after and just out of warranty it all happened again. Comet said hard luck it is out of guarantee. We paid somebody to fix it again, same replacements, £380. Six months later....yes, same problem, clanging fan, ice pole behind the lighting set up and fridge running on 12 but reading 5 somedays, 12 others. Comet still say not our problem. Cannot keep paying £380 every 6 months. Waht can i do.??
BURY IT, NO ONLY JOKING, YOU DO HAVE A DEFROST FAULT, SAMSUNG ARE RENOWNED FOR THESE FAULTS, REMOVE THE BACK AND CHECK THE FOLLOWING, YOU WILL HAVE A DEFROST SENSOR, USUALLY TWO YELLOW WIRES WITH A WHITE BULD ON THE END, PUT A MULTIMETER ACROSS THE END OF THE WIRESES AND HOLD THE WHITE END IN YOUR HAND TIGHT, YOU SHOULD SEE THE RESTANCE CHANGING, IF NOT IT IS FAULTY, TO THE RIGHT OF THE EVAPORATOR YOU WILL SEE BLACK AND RED WIRES CHECK YOU HAVE A CIRCUIT THROUGH THIS ITEM, IT IS A THRMAL FUSE, IF THAT IS OK THEN METER OUT THE TWO HEATERS, IF THEY ARE OK THEN YOU HAVE A POWER MODUE FAULT.
I bought one of these Samsung fridges a couple of years ago and just as the warranty run out, It started making a noise then the fridge compartment stopped cooling, so I did a web search and found out this is a common fault.I searched the web and found a step by step guide on how to fix on EBAY, under Samsung fridge Fault and it cost me £10.00 Only took me half an hour to fix it and it has worked fine ever since.A1+++ FIX
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If it has fan to deliver cold air, and it is not working, cold air is stuck on the begining. So your fan could be dead. And I suppose, that compressor is running all the time. Even compressor could stert freezing if fan does not deliver cold air in fridge. The other option is, that there is not enough gas in the compressor. In this case compressor vould not be freezing, but line, going out of compressor has to be hot, if it is not, there is no gas.
The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.
Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).
Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.
I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!
Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!
I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.
its a heater cycle problem..the defroster is not working properly. its building up ice in the evaporator that touches the evaporator fan that makes that loud noise but stops when you open a door. it could be either a bad heater, a bad thermo disc or a bad timer.hope i was able to help
There is a fan behind the plastic. This distributes the cold air throughout the fridge.
What happens is this fan stops turning due to freezing up.
A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan.
This is a known design fault.
It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour