Question about Kenmore 64823 Top Freezer Refrigerator

1 Answer

Fan not working?

The freezer works fine - makes ice, etc. The fridge remains cool, but is not cold. Milk has already gone bad (it's been about 2 days). The temperature controls are set properly. However, the fan in the freezer compartment is not moving. What's the problem? How do I fix this (without having to call in a repair person)?

Posted by creditpointe on

  • creditpointe Aug 24, 2007

    Also wanted to add that we've ensured that the airflow between the freezer and fridge was not iced up.

  • Anonymous Apr 08, 2008

    I have replaced the defective fan motor and it worked correctly however the freg still is not cooling correctly. Does it matter which way the fan motor power is connected? How do I check to see if the air ducts from the freezer to the freg are clear?

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1 Answer

Franklin Ouchida

Franklin Ouchida

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You may have a bad Evaporator Fan Motor. You can check with an ohm meter. Caution: Please read our safety information Before working on your appliance, unplug the appliance to avoid an electrical shock hazard. The evaporator fan is located at the back of the freezer. It will be necessary to remove back inside panel of the freezer. Remove any screws that secure the back panel. Next remove any screws that secure the fan or fan housing so that you can access the fan's wiring. Label the wire placement on the fan before disconnecting the wires. Pull the connector off of the fan's terminal. You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors for corrosion. If the connectors are corroded they should be cleaned or replaced. Remove the fan blade from the old motor and place it onto the new fan motor. The Fan blade may slip off the motor shaft. Or the blade may have a spring or "C" clip. Use a slotted screwdriver to pry off the clip Replace the fan onto the mounting bracket and back into the fan housing. Spin the fan to make certain it can turn freely. Replace the rear freezer panel and plug in the appliance.

Posted on Aug 24, 2007

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