Kenmore 64823 Top Freezer Refrigerator Logo

Question about Kenmore 64823 Top Freezer Refrigerator

1 Answer

Fan not working?

The freezer works fine - makes ice, etc. The fridge remains cool, but is not cold. Milk has already gone bad (it's been about 2 days). The temperature controls are set properly. However, the fan in the freezer compartment is not moving. What's the problem? How do I fix this (without having to call in a repair person)?

Posted by creditpointe on

  • creditpointe Aug 24, 2007

    Also wanted to add that we've ensured that the airflow between the freezer and fridge was not iced up.

  • Anonymous Apr 08, 2008

    I have replaced the defective fan motor and it worked correctly however the freg still is not cooling correctly. Does it matter which way the fan motor power is connected? How do I check to see if the air ducts from the freezer to the freg are clear?



1 Answer

Franklin Ouchida

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 725 Answers

You may have a bad Evaporator Fan Motor. You can check with an ohm meter. Caution: Please read our safety information Before working on your appliance, unplug the appliance to avoid an electrical shock hazard. The evaporator fan is located at the back of the freezer. It will be necessary to remove back inside panel of the freezer. Remove any screws that secure the back panel. Next remove any screws that secure the fan or fan housing so that you can access the fan's wiring. Label the wire placement on the fan before disconnecting the wires. Pull the connector off of the fan's terminal. You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors for corrosion. If the connectors are corroded they should be cleaned or replaced. Remove the fan blade from the old motor and place it onto the new fan motor. The Fan blade may slip off the motor shaft. Or the blade may have a spring or "C" clip. Use a slotted screwdriver to pry off the clip Replace the fan onto the mounting bracket and back into the fan housing. Spin the fan to make certain it can turn freely. Replace the rear freezer panel and plug in the appliance.

Posted on Aug 24, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Frigidaire frs26h5asb5

Hi Gary,

If your evaporator is not completely frosting over (top to bottom) this normally means the unit doesn't have a proper charge or the compressor can't pump all the freon as it needs to. I would check the charge, this should read "0", if less not enough, if higher than the compressor is failing. I hope this helps.

I’m happy to help further over the phone at


LG FRIDGE,, fan not working or is thermostat faulty?

fan bad or not defrosting look for ice build up behind panel by fan

Freezer works, fridge doesn't cool

Probably excessive ice in the condensor. Likely defrost thermostat or defrost heater problem.

What happens is excessive ice keeps airflow from the refrigerator part of the unit.

Fridge side not getting cool, freezer works great

is the fan running in the freezer?.
is ther ice build up on the back wall of the freezer?
check fridge control, set midway, same with freezer control

Top Freezer works fine but there is no ice building up in freezer the bottom fridge not cooling properlyThings are not as cold as they should be

Remove the back panel from the freezer to verify no ice behind the freezer panel. Look inside the air vent on the freezer panel for ice buildup. Make sure the freezer control is set to minimum not coldest freezer.. Make sure the freezer fan motor is working.

Fridge is not cool. Freezer has soft ice buildup inside

Your website is fantastic... it really helped me and saved me money!!!
I defrosted my fridge overnight. Cleaned all the water up. Plugged the fridge back in and it works likes new. Thanks :):):):)

Refrigerator will not get cold, but freezer works

Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.
Len West

GE TFX 22CR Freezer works but not Refrigerator.

If the evaporator fan isn`t working, the frig will not circulate the cold air needed from the freezer to the fresh food compartment. You will need to remove the panel and check for ice around the fan. Make sure it can turn free. If it isn`t blocked and you can turn it freely and there is voltage going to it, the fan motor has gone bad and needs to be replaced if there.

Maytag MSD2651HES fridge not cooling freezer works find

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts


Level 1 Expert

7 Answers

Cindy Wells

Level 3 Expert

6447 Answers

tina gallow

Level 2 Expert

143 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides