SanDisk Sansa e250 MP3 Player Logo
Posted on Mar 26, 2009
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My sandisk sansa e250 won't turn on

When ever i turn my sandisk sansa it aways hangs on refreshing database

  • Anonymous Mar 28, 2009

    my sansa mp3 player keeps on restarting automatically again and again...when power is on..and do this uptil battery empty

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1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 27, 2009
ThaMp3Doctor
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Refresh database?

I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website1.gif to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly
Thank You
Computerrep
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Refresh database hang up and screen turn black

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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Sansa sandisk

LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250
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Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.
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I by mistake formatted My mp4 there misssing my data
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I cant really help you with the reboot problem, but youy should have never taken the backplate of, that voids the warranty so that you can't return it.
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This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.
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