My handle broke off mine too. I tried to reach someone at www.rivalproducts.com but they would not return my email. I am going to order a replacement knob for pots. It is not the same handle but will be fine for what I need.
Here is the link: http://housewares.hardwarestore.com/38-197-pot-and-pan-replacement-handles.aspx
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Yes, there are many websites that sell replacement Rival crock pot lids. Here is the official website. Enter your model number at the bottom in the box and it will take you to replacement parts. A new lid should run you $10 http://www.crock-pot.com/CustomerService.aspx?id=rpt
If you know a woodworker, get him to turn a knob out of oak, then fasten it with a stainless steel screw and washer. I suggest threading the screw into the knob once before installing it onto the lid so you don't risk overtightening the screw and breaking the lid.
For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.
My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.