Question about Motorola Mobility RAZR V3m Cellular Phone

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Screen is blank

I dropped my phone and it developed acrack about two weeks ago. It has been working well but suddenly the screen went black. I can call out and receive calls but I cannot see the screeb. How can I reteive all my data and phone numbers saved to the phone?

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If you have a USB cable and the right software you can still get the information off your phone.

Posted on Mar 26, 2008

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Did this happen all of a sudden? Was the phone dropped? Chances are the backlight in the screen went out or the ribbon cable inside the phone that connects the screen some how came loose.

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Hi,

I just had the same problem. I tried everything including resetting the whole phone upgrading the software etc etc.

I was convinced it was a softare problem, but my screen only went black when i press the buttons on one side of the keywpad so i started thinking it may simply be hardware related.

I tried taking off the case but didnt have the screw drivers to do this.

Eventually in a fit of rage I threw my phone on the floor (Carpetted floor) and too my surprise the problem got better! I basically gave my phone a few more whacks and it started to work fine again.

I am not suggsting you start whacking your phone, but i imagine if you took off the case and re-fitted it this would work.

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No sorry
there is no button controlling the screen
sounds more like a physical fault,

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