Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television

4 Answers

Blank screen 42HP25BAT

I guess lot of folks have seen this problem, and I am a another addition to this. I bought this haier plasma TV ( model 42HP25BAT) 9 months before. I was watching the TV and I heard a click sound coming out from the back of the TV and soon after that screen blanked out. now I could hear a audio but no video.. Just called Haier America. They promise that they will send some technician in 5 business days.. I can't believe I have to wait for them to come out... lets see how it goes.. Any other solution, please help.. I saw lot of folks having same issue, and looks like haier america , even though they know it, they have been selling this defective product. I feel it should be definately punished and taken to the court.. have anyone tried yet?

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  • smithdj4000 Nov 18, 2007

    Yeah got the same problem as many folks do with the Haier plasma tv, was watching it one day and the screen went blank, but it did have sound tho..

  • Freud Nov 20, 2007

    Yep, Have the same problem. I received as a Christmas present and started using in January of this year and then got the "black screen" (still have sound). I replaced the 3 boards you will find named as a fix online. I however broke on of the pigtails and had to order it from the website. That was back in Aug (now November, three months later) and I am still waiting. After 3 calls and a customer service person "checking into it" no luck yet. How patient do Sears consumers have to be!....Rodger

  • Anonymous Feb 19, 2008

    I also purchased a Haier 42" Plasma EDTV back in June 2006 and just recently I just paid off my credit card for this purchase. And what a luck, yesterday while watching a movie the screen just went black. I can still hear the audio but no picture. I realized quickly that something has gone bad with the video cause usually when the TV is on the screen would be blue with the Haier logo. Since the TV is out of warranty I decided to open it up and noticed that one of the fuse had blown. I don't exactly know what this board is but I'm guessing it's a controler for the plasma screen, maybe. Can anyone shed some light? Thanks!

    Here's what's printed on it:

    LGE PDP 050324

    Model: 42V7

    Board: YSUS

    Part No: 6870QYE011B

    Loc. No: 2XXX

  • Anonymous Mar 25, 2008

    I purchaed the Haier 42 plasma hdmi 13 months ago and the screen went blank but I still had audio. Did anyone get a solution for this problem?

  • leoholland Apr 14, 2008

    Have same type tv, same situation but it is 4 months out of one year warranty. Called Haier and they said to acall repair people in another state. Minimum charge will be $600.00 before they determine what's wrong with it.

    Does anyone have this no picture problem resolved?

  • Polymath Jun 06, 2008

    My TV suddenly turned black, i heard a noise. The TV is less than one year, now I can't power up. SEND ME SOME SUGGESTIONS


  • bpnk01 Oct 14, 2008

    Hi, I have the same problem, no pic. or audio, just a relay click and green lights on back of tv. I will be opening back to locate slow-blo. And check for burnt ic. Has anyone located or found a solid fix for their Haier 42HP25BAT?

    Thank You,




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There is a easy fix - Most of you purchased your television at Sears or BrandsSmart Stores - No picture but you can hear sound - the part you need is the upgrade kit - part: TV-3940-01 - the part is not always available.

Posted on Mar 29, 2008

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Well Those Plasma TV.. They need A Fan Cooler on the heat_sink...Then the board get to hot and damage the circuit board and the component... After your TV is Good for Reapair or Garbage.... So When You Bye those Such TV...Make Shure You Install by a professionnal A Nice Cool Fan for your Heat Sink ...Bye

Posted on Sep 21, 2010

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I have problem with the screen color on my Haier 42" 42HP25BAT TV. The screen is fuzy and fated color. I called Haier to report the problem. But they need me to provide them the UPC code number. I don't have the box anymore. Please let me know the UPC code number, if you know it or where I can get it. Thank you very much for your help.


Posted on Feb 18, 2008

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My experience with a Haier Plasma 42EP24S is that they have weak software chip that goes bad and can cause a number of symptoms from picture with no sound, will not recognize video inputs, or my current problem tv turns on and off irratically.  This is the second time i have replace this chip, which is the socketed chip on the vga/component/dvi input circuit card.  Last time i had this problem i ended up fixing it myself because sears took over 3 weeks and still could not figure out the problem.  I am working on obtaining this chip, probally get about a dozen so if anyone thinks this may fix there problem as well i my have some for sale.  [email protected] of Malobicky Digital Systems.

Posted on Oct 15, 2007

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