Question about Insignia IS-LCDTV32 32 in. Television

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Audio vs. video

I have an lg home theater system that is brand new. when watching a dvd on my insignia the surround sound works fine, however, when i watch tv (through timewarner cable) the audio does not match the screen -it looks like a kung foo movie. the picture is ahead of the actual audio. i have had time warner out to verify the box is not defective, i have changed out to my old theater system receiver and the same thing happens. i also have exchanged out my lg theater system because of this and the problem still remains. the interesting thing is that the screen and voice will match up at first and then it will progressively become worse. if i shut off the theater system and turn it back on, it will sync up again for a while. please let me know if you have any suggestions. i feel the default must be the tv since i have tried multiple other sources and the same issue applies.

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Here is the link for the user manual for your TV if you need it; http://www.insignia-products.com/skins/skin_1/Topics/Documents/IS-LCDTV32_Manual.pdf First thing you could try is to change the video cable. They are often to blame for similar problems. Also change the video cable and inut/outputs from whatever type you are using to a different set (check page 9 of the pdf file for options), depending on which video output/input options you have on your theatre system (if you need help with this, please post back details of the theatre sytem you want to use)). You may have to change the video source from the TV menu. see if you get the same delay or not (Check page 18 "selecting the signal source"). Check page 24 - try turning off the headphone output option - this may possibly be causing a problem. Also try turning SRS on or off. Page 23 "setting audio mode"- keep pressing the "stereo" button - possibly SAP is turned on. try all 3 modes. The fact that the problem develops and worsens makes me think it could be due to slight overheating in the TV electronics. The operating temperature range for this set is 5-40 degrees celcius. picture/audio delay is commonly caused by hot/cold on this set. Unless you are getting sun on the set, or particularly hot weather and no aircon, this could still happen - possibly indicating a dusty air intake. Check all of these and try vacuuming them (from the outside of the case only). Other than that, the most likely cause will be a failing capacitor somewhere in the circuit - These can be checked/replaced by most TV repair shops. Perhaps first try contacting Insignia - see if they have any ideas; http://www.insignia-products.com/t-contact.aspx Hope this helps :)

Posted on Aug 25, 2007

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