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Question about iRiver H10 MP3 Player

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SHowing connected but there's no drive on my cumputer

My player started out saying "system files missing" When I connected it to my computer it showed it is connected as a mass storage device. When I click on my computer to reformat the item showing is removable disk. I don't know how to reformat it. What are the steps I should take?

Posted by jenfabes on


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Redownload firmware from iRiver's website

Posted on Jun 26, 2008


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The players starts playing and then says file error

If this is a USB MP3 player and you have unwanted songs on it, you might try plugging it into your computer and formatting it like a portable hard drive. This should reset everything back to a factory default and then the computer and the MP3 player should get along better. Good Luck

RE: sansa e260

Hmm how did you format the player. It could be that the player was formatted in NTFS. You may need to reformat the player. Try to reformat the player but first. Look on the back of the player on the right corner. If it says Model : e260 V2 follow the steps below.

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and hold the Left button while connecting the player to the computer.
3. Go to My Computer then a drive of the player should appear.
4. Right click the drive of the player then choose Format. Make sure it is showing FAT32.
5, Click Start to continue,

If it says Model : e260

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and Hold the record button while pressing and holding the record button press the power button. It should say Welcome to Recovery mode.
3. Connect the player to the computer. The player would show up on your My Computer as a drive named 16MB Format.
4. Create a file named sansa.fmt make sure that the file extension is fmt not txt. To check right click on the file and choose properties.

Stuck on reading what do

Format the player. THis will fix your problem but this will also remove all the files on your device. To perform this, turn off the device, slide the power switch down it will be showing orange. When it is showing orange press and hold the center/middle button while connecting the player to the computer. Now it will be detected as a drive on your My Computer window. Now right click on it then choose FORMAT make sure the file system is FAT32 then click on start. Wait for it finish.

IRiver H10 - System files missing

please, my new iriver h10 is not open. it will say "System files missing"

No files found on mp3 player

One very important tool when using file transfer is windows explorer. Keep your flash drive connected. Go to Start/Accessories/windows explorer (or with the keyboard shortcut: the windows + the letter e).

Need more info?

Player doesn't display some files

where did you get the songs from? make sure the files are in mp3 file format not in another format and make sure they are playing properly before transferring them to the player. The player can support MP3 and WMA files. IF you are sure they are mp3 format the player using USB mode and then retransfer them to the player.

H10 System Files Missing

Sounds like a failing drive. From My Computer, right click on the drive and do a format before reinstalling the software on it. Choose full format, not quick. You WILL lose all your data that you had on it.

System files - windows doesnt seem to now be able to detect iriver

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor
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