My computer does not detect my mp3 player sansa 4.0 gb

you must follow 5 steps

1) connect ur device to windows xp or windows 7

2) go to sansa website download sansa updater and install it

3) then follow instructions by sansa updater it will then automatically search and install a program for detection of mp3 player on ubuntu install that program its around 16mb .the software will do this you just follow this

4 after completing sansa updater instruction ,go to settings you can now see a usb mode then change to msc mode for detection in ubuntu

5 for detection on windows change to mtp mode

if u have a installer cd with the device then
please install the driver then plug your device
in the connectivity cable.

Turn the player off before you plug it in and if it doesn't find it then turn it on while plug in.

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

try to reset it

either unplugg it and try again or try a diff usb port

i just had that same thing happen make sure that you turn the mp3 on then off and then try to reconnect it to the usb port

You do not need anything from the CD, it only has Windows Media Player 10.

All you nee is a PC with XP / SP 2 and Windows Media Player 10 or higher. No drivers are necessary.



Best of Luck.

Please RATE my solution BELOW.

Try downloading the MEDIA MONKEY. Its better than windows media player and itune. It automatically detects any mp3 players and you can synch your mp3 player without any problem. Whether you are using vista or xp the media monkey is way better than windows media player.

to old for vista to recognize