Question about Sony DCR-HC38 Mini DV Digital Camcorder

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Sony dcr-hc 38

Even though I have installed all the drivers for my firewire 1394 card and it lists under the device manager and even though i have uninstalled and installed the sony drivers (included in the package) windows does not detect my handycam, what is even more surprising is that the LCD Panel of my handycam shows DV IN as sson as the firewire cable is attached. I have followed the advice of Sony India which asked me to connect the cable in the cam corder off position then turn it on with the ac adapter connected. still no luck. If anyone has run into a similar problem and has a solution/suggestion to this please let me know. My model is Sony HCR DC 38E.

Posted by Devendra on

  • Anonymous May 14, 2008

    NOt able to detect ilink interface

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Check the pin of the fire wire socket if the 4 pin are ok and at the good...if ok check the pin using a multi tester at the range of x1...it should have the same resistance that 4 pin...doing this place the black test rod to the ground or chassis of the camera ,the red rod place to the pins one by one...if you check all the pins and notice that the one pin is open or no resistance it a good sign that one of the 4 pin is only open but if one of the 4 you measured have a higher resistance or the at the 3...sad to say that the fire wire drive are busted...you have to replace the mother board or the replace the firewire drive ic..

Posted on Aug 25, 2007

  • Anonymous Dec 09, 2007

    i think you have to go to sony service center cause it might be the firewire driver of your camera is the problem..i know it is to be replace the main board of your camera..it is very expensive for replacing that...

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I installed a 1394 firewire adapter with two ports at the back and one on the card inside the box. the device is listed in the device manager as unibrain 1394 pc, but i have been unable to get anything...


goto your device manager
right-click on device and select properties.
goto details tab
on the drop-down menu select "hardware IDs"
write down the Hardware ID (Windows 7 will let you right-click & copy)
Should look something like this..
PCI\VEN_1180&DEV_0832&SUBSYS_30B5103C&REV_00

goto www.google.com and do a search for the hardware ID and you should be able to find a proper driver for the 1394 device.

Feel free to come back here and give me the hardware ID and I will help you find a driver that will work.


Please gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
Thank you.


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I would check in device manager (control panel) and see if the network card is listed. It probably has a yellow exclamation point next to it. If there is an exclamation point there, then right click the card and click uninstall. Next, using your wifi to access the internet, download the latest network card driver from the PC vendor website / Motherboard vendor site / discrete network card site.
Install the network card driver and you should be back in business.

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1 Answer

Dell Optiplex GX620 will not recognize firewire controller card


1394 drivers should be native to XP, you may be able to correct this by running an SFC scan

Take out the IEEE1394 card
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2 Answers

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Ok, here it is. There is an answer is the answer based section on the Focusrite website. Basically it is recognizing it as a firewire device and not an audio device, or so I have gathered. So you need to uninstall the Saffire software and then: 1. Find your FireWire (IEEE 1394) controller in Device Manager (START>CONTROL PANEL>SYSTEM>). 2. Click "Update driver" 3. Select "Browse my computer for driver software" 4. Click "Let me pick from a list of device drivers on my computer" 5. Install the driver that ends with "(Legacy)". 6. Reinstall your Saffire driver using the latest version from the Focusrite website, and re-connect your device.
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1 Answer

Sound card problem


Did you reinstall the sound card physycally on the main board or did you install new drivers?
You need to check the device manager (start-settings-control panel-system-select " hardware" tab at top, then click on device manager)
If you have your sound card listed in its category (sound, video and game controllers) or listed in the "other" category and it has a yellow ! next to it, you must right click on it and hit uninstall. one of those will cause the computer not to even look for the sound card for install because the computer thinks it's already installed , even if its wrong.
so if you see one of these, expand the + to see the device , then right click on it and select uninstall .
then procede to load the new driver. restart
Regards.

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1 Answer

Vista and firewire 1394?


Firewire works fine under Vista, but it's quite possible your USB to Firewire bridge doesn't have proper Vista drivers. You wouldn't expect Vista to include these, they would be installed from a disc that came with your adaptor. USB to Firewire is a questionable option at best... there are often problems with it. You may be better off with a PC-Card or ExpressCard solution, if the laptop is your only computer.

Also, when the camera says "DV IN", it's expecting video from the PC to be sent to it, it's not in capture mode. Most camcorders must be in either "play" mode, or a special "link to PC" mode in order to even be recognized by Windows (any version) as a video input device.

However, until you resolve the issue of supporting your Firewire device in Vista, nothing the camcorder does will be an issue yet. You should check the documentation that came with your USB to Firewire device, the driver disc, etc. for information on Vista support.

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1 Answer

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send the camera to a sony authorized ( only ) service center - the firewire chip may ? be damaged and can not be repaired in the field ; - - ebay may be next best option ( newer model ) ;

Jul 24, 2007 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

Quantum Maxtor Serial Adapter


Though I suspected that I already knew the answer to your question about a source for drivers for the Maxtor 1394 CardBus Adapter, I wanted to research this in order to be able to provide PROOF that my answer is correct. As a result, I've now spent more than two hours researching this issue for you... As it turns out, the drivers you have requested are actually EMBEDDED within Windows itself, and have been ever since the release of Windows 98 Second Edition. They are listed within Windows as "OHCI 1394" drivers, which is another designation for FireWire / IEEE1394 device drivers. According to the Seagate / Maxtor Knowledge Base, there are NO downloadable drivers for the Maxtor 1394 Cardbus Adapter, and none have ever existed. The software originally provided on the CD in the retail package for the Maxtor 1394 Cardbus Adapter did NOT include drivers, which I'll explain in more detail later... As a general rule, when installing the Maxtor 1394 CardBus Adapter into a system for the first time, you insert the PCMCIA card into the Type II slot while Windows is loaded, NOT while the system is shut down; after inserting the card into an empty Type II CardBus slot, you should then hear a tone indicating that Windows has detected a device in the slot. The Add New Hardware Wizard should then load, and you might be prompted to insert your Windows CD into your optical drive, though this should NOT be necessary if you've previously installed any other FireWire devices on the same system. You can download the Installation Guide (in .PDF file format) for the Maxtor 1394 CardBus Adapter from either of the following links: http://www.seagate.com/staticfiles/maxtor/en_us/documentation/ins tallation_guides/1394_cardbus_installation_guide.pdf http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000 041641.pdf Simply right-click one of those links, and choose the "Save As..." option to download and save the Installation Guide to your Desktop, or to another folder where you can find it easily... The following links should help you to learn more; the first link explains the reason why drivers are NOT available for download for the Maxtor 1394 CardBus Adapter: http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/stx_adp.php?p_faqid=831 The next link describes a known problem (and the solution) when the Maxtor 1394 CardBus Adapter is installed on some IBM Thinkpad laptops: http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/stx_adp.php?p_faqid=1959 The next link describes the hardware and software requirements for installing the Maxtor 1394 CardBus Adapter: http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/stx_adp.php?p_faqid=762 As I've previously mentioned, the original software (on the CD-ROM) provided with the Maxtor 1394 Cardbus Adapter were the "MaxTools" utilities (which I have NOT been able to locate for download); they were NOT actual hardware drivers for a Windows OS... Well, I hope this solves the mystery of the "missing" FireWire drivers; though I don't recall ever needing to load third-party drivers for ANY FireWire devices I've installed in a Windows system, I wanted to be able to PROVE to you (and to anyone else who reads this in the future) that the drivers are already embedded within Windows, and that they are NOT available for download. As long as you use a supported version of Windows (all versions beginning with the release of Windows 98 Second Edition), you already have the drivers available, though Windows will probably need to extract them from the Windows CD, if they haven't been loaded onto the system previously. Good luck with this; let us know if you have any problems installing your FireWire card. I don't think that is likely to happen, as long as you follow the steps in the Installation Guide. You might want to create printouts of those Seagate Knowledge Base pages (or copy them to your hard drive, or at the least, bookmark the individual links) for future reference.

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1 Answer

My Camcorder Is Not Detected By The IEEE Card.


1. CHECK CAMCORDER CONNECTIONS AND SETTINGS. 1. The DV Camcorder is turned on and connected by the power adapter (not battery) 2. The Camcorder is in Play Mode. 3. The IEEE 1394 cable is properly connected from you camcorder to the IEEE 1394 card. If you have checked these steps and the camcorder is still not detected, then the camcorder driver is most likely not loaded. 2. CHECK DEVICE MANAGER TO VERIFY THAT CAMCORDER DRIVER IS LOADED. 1. Go to Device Manager by clicking on Programs > Settings > Control Panel > System. (In Windows 2000 you have the additional steps of clicking on Hardware > Device Manager). 2. Under the device heading called Imaging Devices, you should see a device called "Samsung DV Camera or DV Camcorder". If you have an exclamation point "!" on this device, highlight the device by clicking on it and then click the Remove and Refresh buttons for Windows 98SE and ME. For Windows 2000, click on the uninstall icon, then click on the scan for new hardware icon. Even if the camcorder device does not have an exclamation point "!" on it, you can remove it and reload it. With Windows ME and Windows 2000, and Windows XP, the 1394 camcorder driver is built into the operating system by Microsoft and is already loaded on your system. With Windows 98SE the files are located on the 98SE CD in the Win98 folder. If the device is not listed, please check all of items in step #1 above. If it continues to be a problem, there may be a problem with the: 1. Camcorders firewire port 2. 1394 cable 3. The 1394 host controller card Samsung does not support Firewire Components. You must consult the manufacturer of your Firewire product(s).

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