Even though I have installed all the drivers for my firewire 1394 card and it lists under the device manager and even though i have uninstalled and installed the sony drivers (included in the package) windows does not detect my handycam, what is even more surprising is that the LCD Panel of my handycam shows DV IN as sson as the firewire cable is attached. I have followed the advice of Sony India which asked me to connect the cable in the cam corder off position then turn it on with the ac adapter connected. still no luck. If anyone has run into a similar problem and has a solution/suggestion to this please let me know.
My model is Sony HCR DC 38E.
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Check the pin of the fire wire socket if the 4 pin are ok and at the good...if ok check the pin using a multi tester at the range of x1...it should have the same resistance that 4 pin...doing this place the black test rod to the ground or chassis of the camera ,the red rod place to the pins one by one...if you check all the pins and notice that the one pin is open or no resistance it a good sign that one of the 4 pin is only open but if one of the 4 you measured have a higher resistance or the at the 3...sad to say that the fire wire drive are busted...you have to replace the mother board or the replace the firewire drive ic..
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Sony DCR-HC38E should have an interface called 1394, or the firewire.
so you need to use a FireWire cable to connect it to your computer's firewire interface,
some laptops have it built-in,
If you don't have one on your computer, you can either purchase a IEEE1394/FireWire adapter, which should be under 100 or even $50.
Connector Type1.0 x Composite video/audio output , 1.0 x S-Video output , 1.0 x USB , IEEE 1394 (FireWire/i.LINK)
For the DCR PC101E you need to use a firewire cable or 1394 cable or the i-Link cable which goes to your computer this is one and the same thing with different names. However if your computer does not have a connection for this you must go and buy a 1394 pci card that you have to connect inside your computer. These usually come with the software drivers for the 1394 card.
The USB connection only allows transfer of pictures and movies stored on the Memory stick. The videos recorded to DV tape is NOT accessible through the USB interface. You must transfer taped videos using i.Link.
Go get a Firewire (also known as i.Link and IEEE 1394) cable to connect to your computer's Firewire port. Adding a Firewire PC card is relatively inexpensive, but make sure that card has BOTH the 4 pin and 6 pin connections, for most flexibility.
Once you connect the camcorder with the Firewire cable, the Ulead VideoStudio will see the camcorder as a video capture device, without additional software or drivers.
There is a Sony tutorial page for downloading video to computer at THIS LINK
You will need to select Windows as the operating system, then your camera type, then select the type of connection.You are strongly recommended to use i.Link (which everyone else calls Firewire).
There is Sony software called Picture Motion Browser that you can download (you will need the number from your original CD).
If none of that helps, perhaps the driver for the Firewire (IEEE 1394) port on the computer needs to be reinstalled. You can view this driver (if it is installed) by opening the control panel\system\hardware\device manager and looking for IEEE 1394. It should say if there is a problem or if it is working. You can force it to reinstall at this point.
You have to go on Device Manager and delete the imaging device. Then uninstall old drivers and software used with the camcorder. With 32 bit OS (Win XP and Win 7 32 bit) install Nero 8 Essentails or any other video capture software. Do not plug in external device during install. After installation is complete, reboot your PC. Now you can connect your camcorder with firewire port and then open the nero software. Under video capture, it will detect your sony camcorder.
1. CHECK CAMCORDER CONNECTIONS AND SETTINGS.
1. The DV Camcorder is turned on and connected by the power adapter (not battery)
2. The Camcorder is in Play Mode.
3. The IEEE 1394 cable is properly connected from you camcorder to the IEEE 1394 card.
If you have checked these steps and the camcorder is still not detected, then the camcorder driver is most likely not loaded.
2. CHECK DEVICE MANAGER TO VERIFY THAT CAMCORDER DRIVER IS LOADED.
1. Go to Device Manager by clicking on Programs > Settings > Control Panel > System. (In Windows 2000 you have the additional steps of clicking on Hardware > Device Manager).
2. Under the device heading called Imaging Devices, you should see a device called "Samsung DV Camera or DV Camcorder".
If you have an exclamation point "!" on this device, highlight the device by clicking on it and then click the Remove and Refresh buttons for Windows 98SE and ME. For Windows 2000, click on the uninstall icon, then click on the scan for new hardware icon. Even if the camcorder device does not have an exclamation point "!" on it, you can remove it and reload it.
With Windows ME and Windows 2000, and Windows XP, the 1394 camcorder driver is built into the operating system by Microsoft and is already loaded on your system. With Windows 98SE the files are located on the 98SE CD in the Win98 folder.
If the device is not listed, please check all of items in step #1 above. If it continues to be a problem, there may be a problem with the:
1. Camcorders firewire port
2. 1394 cable
3. The 1394 host controller card
Samsung does not support Firewire Components. You must consult the manufacturer of your Firewire product(s).