Maytag Neptune MDG9700A Gas Dryer Logo

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Posted on Apr 02, 2017

Maytag MDG9700AWW doesn't heat! The dryer operates fine, but without heat ... a little heat at the start of the cycle, but that's it. I ran a diagnostic check and it showed codes 02 and 10. 02 appears to be the thermistor, correct? Where is it located and how do I get to it, so I can replace it? Am I on the right track with the diagnoses? I disconnected the dryer ducting and inspected it. It did not have any accumulation of lint. I also ran the dryer without the dryer ducting attached and had the same result. The ducting from the dryer to the exhaust vent is approximately two feet. I am getting a strong exhaust from the vent.

  • 2 more comments 
  • pipercaross Mar 28, 2009

    Okay, here's an update.



    I opened the dryer and checked the values for all of the thermostats and thermistor ... all seemed to check out fine. I removed the ducting, blower fan, EVERYTHING, and cleaned thoroughly (there wasn't much to clean). I removed the panel that houses the thermistor to clean the ducting and noticed the thermistor was covered with dirt, so I cleaned it. After cleaning the thermistor, it registers "infinite," instead of < 1 ohm, so I guess it is bad. Could I have damaged it while cleaning it? I was very gentle with it and merely dusted off the lint.

  • pipercaross Mar 29, 2009

    I rechecked the thermistor and it seems to be okay. I reinstalled it and ran the dryer ... still the same! I checked the coils and their resistance values are consistent with what is in the manual.



    DOES ANYONE HAVE ANY IDEAS?????

  • pipercaross Apr 02, 2009

    Okay, since nobody on here seems to comment after they've found the problem, I thought I'd contribute!

    I called the local appliance repair shop and they told me it was MOST PROBABLY the coils ... so, coils I bought ... NOT THE PROBLEM!

    I decided to stop listening to people and just go with the codes and the what the manual says ... replace the thermistor. Guess what, the thermistor it was. The one I pulled that I thought was good had a short; hence the intermittent correct value.

    I hope this solution helps someone else out!


  • ibnaynay06 Apr 06, 2009

    i have the same problem. How do i begin to clean or take it apart. i do not know where to begin. Thanks for your help!!!

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1 Related Answer

Anonymous

  • 2 Answers
  • Posted on Mar 26, 2009

SOURCE: Dryer runs but does not heat to dry clothes.

the dryer only has 110 to it you lost aleg of your 220 to the panel check your box.

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