Question about Canon Pixma MP500 All-In-One InkJet Printer

4 Answers

U071 I have put in all nw ink cartridges but it keeps coming up with either UO71 or not recognizng

Posted by MYCOMPANY2 on

  • needtoprint Mar 19, 2008

    "More than one ink tank of the following color is installed"


    I have tried using a different ink tank, removing and reinstalling the same tank, pressing and holding reset button, and turning the printer on and off

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4 Answers

Anonymous

The solution above is a good temporary solution, but the error message kept appearing for me.
I finally ran out of ink and replaced the cartridges. No more error messages!

After doing some research, I discovered Canon had apparently released a "bad batch" of these ink cartridges which causes the error message. It has something to do with the chip on the front of the cartridges.

Contact Canon and encourage them to remove these chips from future cartridges and adopt a less-wasteful / more cost effective refill solution!!

Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Phone: 516-328-5000

Posted on Dec 12, 2007

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Something I dredged up from my childhood - using an eraser to rub off whatever has built up on those metallic sensors. Used to have to do that on the electric racecars that kept getting slower and slower...

Posted on Jun 14, 2009

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Had the same error after replacing my black ink om my MP830.(UO71) I Put some Methylated Spirits on a cotton tip and gently cleaned the cartridge chip (allow it to air dry). This fixed my problem!

Posted on Dec 05, 2007

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Sometimes when you change your ink it doesnt register.hold down the stop/reset button and it will bypass that

Posted on Aug 25, 2007

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1 Answer

Error code U071 , more than one ink tank of te following color is installed, is the message on the screen. This is not the case as each cartridge is different and correctly installed?


Hi there,

Error U071 : More than one ink tank of the following color is installed. U071.
Action : Confirm that the ink tanks are installed in the appropriate positions.
The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.
Be sure to install the ink tanks in the correct order. The proper arrangement from the left is Black (CLI-8BK), Black (PGI-5BK), Yellow (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).

Hope this hepls.

Nov 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Getting a UO71 code saying more than one ink tank is installed. The ink tank is full


Thats a defective cartridge, you need to replace the one whose light is out when they come to the center. Canon will replace defective cartridges for 30 days after purchase.

Nov 10, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Won't let me print and it says U071


That error is from a defective ink cartridge, if all are installed correctly. Most often I've found the 5BK cartridge to be defective. If the store won't exchange it you might call Canon at 1-800 OK canon

Jun 23, 2009 | Canon MP830 All-In-One Printer

1 Answer

I KEEP GETTING A UO71 ERROR MESAGE WILL NOT PRINT


Thats a defective ink cartridge error, whichever one is turned off when you open the cover is the one you need to replace.

Apr 08, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Error u071 I have a pixma ip6700D when I changed the ink cartridge I got the error message UO71 that says I have more than one cartridge of the same color, which I don't.  I have reseated the cartridge,...


Call Canon Tech Support @ 1 800 828 4040

This error is caused by a malfunction of the cartridge chip.
Canon will replace the cartridge(s) at no cost under warranty.

Jan 12, 2009 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

Check ink U071 cyan


Are you using genuine ink cartridges? If not, then perhaps there is no microchip on your ink cartridge. You can take the old chip off your used cartridge and put it on this cartridge and see if this solves your problem.

Dec 16, 2008 | Canon PIXMA MP530 All-In-One InkJet...

7 Answers

Ink tank error


I have this too, and what other sites said was that this is a problem with the cartridge chip (search for error U071 for more info). Apparently a new cartridge will solve the problem, and Canon will reimburse you (if it's a proper Canon cartridge).

For me it also works to 'shake things up' a bit, but removing the cartridges and putting them back in, but it keeps coming back. :<

Oct 30, 2007 | Canon PIXMA MP830 All-In-One InkJet...

5 Answers

UO71 More than one ink tank of the follwoing color is installed/U140 The following ink tank cannot be recognized


Had the same error after replacing my black ink om my MP830.(UO71) I Put some Methylated Spirits on a cotton tip and gently cleaned the cartridge chip (allow it to air dry). This fixed my problem!

Aug 29, 2007 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Canon Pixma MP500 UO71 error


I am also getting this error message. For a few days I could take out the offending cartridge and the printer would forget for one printing and then go back to telling me that two of the same cartridges were installed. HELP! I am about to chuck it out the window, though I believe CANON should send us all new ones.

Aug 15, 2007 | Canon Pixma MP500 All-In-One InkJet...

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