Callpilot is only working on line 1. If line 1 is in use.. and a call is made to us.. it is answered on line 2, however, voicemail won't work. verizon will answer and an operator will state to call back later. we have 4 lines. they have all been set up the same way. to answer AA after 3 rings. what could be wrong?
SOURCE: Adding voicemail to an existing extension
You need to build the mailbox in f983
Log 1020000
Mbox
Add or Change.
When you get to mailbox enter the extension # of the new telephone.
When you get to extension number-enter the same extension number.
SOURCE: Voicemail
It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.
SOURCE: User's voicemail box is not answering the calls
There is also a setting for What extension to forward to..
Terminals and sets, forward busy and fwd no answer.
Forward on busy is no set correctly.
SOURCE: I have a callpilot 100/150 we acquired an add-on
First thing, the Call Pilot is your voicemail, not your telephone system. Your telephone system is most likely a Norstar CICs unit.
If the lines(trunks) are analog, it is the local telco provider that is handing out your caller ID.
Outgoing caller ID is not one of the features of the system for analog circuits. If you were running a PRI or BRI, then the system can hand out the caller ID. I would ask your telco provider to check the outgoing caller ID once again.
SOURCE: callpilot 100/10 not answering nor are the
It's dead, there are no internal fuses that could be blown. Time for a new one.
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