I have a j5780 all in one printer and the other day it just said cartridge jam. It looks as if the roller is not engaging to pick up the paper. It makes loud noises while trying to work like the cartridge is actually jamming on something and then it stops. There is a small metal piece that has a spring attached that looks like it does a double duty of holding back the cartridge and maybe it engages the rollers? Can you help me?
SOURCE: HP OfficeJet 6110 All-In-One
To start with first try a reset:
Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then check and see
If not try the link bellow:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00804&dlc=en&product=79477
Good Luck please let me known if nay problem.
SOURCE: HP LJ3005n printer is making loud grinding noises
Common problem. The fix is to change the fuser AND the fuser idler gear - RU5-0957-000CN. It is a 20 tooth gear. As the teeth wear the noise gets progressively worse.
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