Dell 1700 Printer

The load/remove light keeps blinking. checked paper tray, path. Removed tray, cartridge, back cover, turned machine off. No luck. any ideas?

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31 Answers

There is a sensor that is under the toner cartridge. make sure that it's sticking up. The fuser in the back of the printer has one sensor flag that is supposed to stick up all the time except when paper goes through it. What I see alot of times is that the sensor flags get stuck halfway down and all they usually need is a little help back up. Sometimes when removing a paper jam from the back of the printer the flag can be broken off, if that happens then your most likely looking at replacing the fuser. If you feel up to it you can take off the two side covers (the left one has a screw half way down in the front that you have to take out first) and then there are four screw on the back that take off the back cover so you can get a look at the fuser better. Remember to look for a screw that attaches the back cover directly to the fuser when you pull take it apart. Make sure there isn't any dust blocking the sensorts. Hope that helps.

Posted on Aug 23, 2007

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Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
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Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.