Motorola Mobility RAZR V3 Logo
Posted on Aug 23, 2007
Answered by a Fixya Expert

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Sudden shut down

My phone will power up but after it gets a signal, it suddenly goes blank. if i then push a button, the screen comes back on but goes white, then it starts to power up again but takes a long time (almost seems like it is struggling). once it is ready, it then will go back again suddenly. however, in the short amount of time i have (a second or two), if i start accessing the address book or start making a call, its fine. i even had a 10 minute phone call, no problems. the second i hung up, it went black and shut down. i have charged it and it tells me there is a full charge. i did drop it once recently (didn't seem like a hard drop, in fact, it has taken more abuse before).

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  • Expert 91 Answers
  • Posted on Aug 23, 2007
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Joined: Aug 23, 2007
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Go to settings and go to initial setup, and click on master reset. the code is normaly 00000 or 12345

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