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Posted on Aug 23, 2007
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Won't hang up line one

Can't get a dial tone -line 0ne is on hold can't get it to hang up line one -there's an icon of a broken circle

  • 1 more comment 
  • MCCLAIN Dec 01, 2007

    OUR PHONES WILL NOT HANG UP. WE HAVE TRIED PLUGGING THE MAIN BOX SOMEWHERE ELSE, NO LUCK. THIS HAPPENED ALL OF A SUDDEN.

  • Wild Acres Feb 14, 2008

    Had a sudden power outage and now phone won't hang up or appears to be in use.

  • Anonymous Feb 26, 2008

    Batteries were dead and when I re-charged, I get the message Line in Use and no dial tone

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  • Expert 91 Answers
  • Posted on Aug 23, 2007
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Joined: Aug 23, 2007
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0helpful
1answer

I have a Nortel Jazz 420 and it suddenly turned on pulse mode instead tone mode. How could I turn it on tone mode ? Pierre

Try this

Tone dialing allows your telephone to communicate with devices and services that respond to tone signals, such as answering machines, fax, or automatic switchboards. Want to learn how to switch from pulse to tone dialing on the Nortel phone? Follow these simple steps.

While on an active line, or after selecting the line, press # and the phone will switch from pulse to tone dialing. After you hang up the phone, your phone will return to pulse dialing. You may repeat these steps as needed.
0helpful
1answer

Why can't I rec or make calls?

What is happening when a call comes in are they getting a busy signal? If so your line is shorted out.. unplug all phones and see if caller hears a ring.. Then 1 at a time plug phones in. Check for a dial tone and press a digit, hang up and check and see if dial tone returns, repeat this on all phones, until you get to the phone that does not give you dial tone back after dialing a digit. That will be your bad phone... If the line was ring busy after all phones unplugged, call repair service..
0helpful
1answer

I cannot send fax

Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

0helpful
1answer

L7780 cannot get dial tone on 2-line outlet. Are there any work arounds to this problem?

There is a problem either with the Line Interface Unit (LIU, also known as the fax/phone line connector) or the fax hardware, because the unit is having problems sending or receiving faxes. The unit may hang on "Initializing." This document explains how to troubleshoot the LIU and fax hardware. SOLUTION: Please perform the following: Front panel hangs on "Initializing"
  1. Pull the power cord connector from the back of the base unit to recover from the error.
  2. Unplug the LIU from the back of the ADF. It is located on the left side (facing it), and is where you plug in the telephone lines.
  3. Plug the power cord back in, power it up, and see if it hangs without the LIU inserted.
  4. If it does not hang without the LIU inserted, power the unit down, plug the LIU back in, and power it back up. If it hangs, the LIU is faulty.
  5. If it does hang without the LIU attached, unplug the ADF from the base and see if it hangs. If it does, the base is faulty.
Testing the LIU The primary test for the LIU is whether or not you get a dial tone. Sometimes, you need to re-seat the phone line several times to get a good connection. If after trying the things below, there is still no dial tone, or initialization hangs, the LIU may need to be replaced.
  1. Verify that the phone line is connected directly from the wall jack to the plug in the LIU that says "To Wall Jack."
  2. Verify that the LIU is plugged securely into the product. If it is not, there will be a message at power-up saying the LIU is not connected. If it is, the date and time will display.
  3. If the LIU was re-seated, cycle the power on the unit. The unit should display the date and time.
  4. Unplug all other accessories, like a telephone answering machine or modem. If the LIU appears to work fine after unplugging them, these accessories may be interfering.
  5. Place a document in the Automatic Document Feeder (ADF). The display will flash "Document Loaded."
  6. Press Start Fax to verify there is a dial tone. If so, try sending a fax.
  7. If there is not a dial tone, unplug the product from the wall jack, and plug in a regular telephone to verify there is a dial tone at the wall jack.
  8. If there is no dial tone on the telephone, the wall jack or phone line may be faulty
2helpful
1answer

HOW TO USE RECALL KEY OR HOW TO USE THE REDIAL FUNCTION

Don't confuse the two. In most systems, the RECALL button gives you new dial tone on the line you're currently on, and the REDIAL function will dial the last number dialed or a saved number.

Since you're asking about a phone and did not list the SYSTEM, if you set has Last Number (LNR) or just redial, when you press the button, it will either try to use the last line dialed, or you may have to select an outside line and get a dial tone, then press the LNR button. It will dial out. If you press the RECALL button, it will drop your present call and give you new dial tone without having to hang up, pick up the handset, and select a line. You may actually have to press both buttons to effect a LNR sequence.

Carl
0helpful
1answer

Phone won't transfer to next free line when a second call comes

If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.

If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.
0helpful
2answers

How to program speed dial on T7208 telephone?

Programming
memory buttons
External autodial
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 1
3. Press a memory button.
4. Dial the external number.
5. Press Hold to store the number.
6. Label your new button.

Internal autodial
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 2
3. Press a memory button.
4. Dial the internal number.
5. Label your new button.

Features
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 3
3. Press a memory button.
4. Press Feature and the feature code.
5. Label your new button.

Erasing memory buttons
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 1
3. Press the memory button you want to erase.
4. Press Hold to erase the button.
0helpful
2answers

No dial tone

Have you tried hanging up the handset on the base to reset the security functions on the new phone?
Did you charge the bat. in the phone?
0helpful
1answer

There was a power surge, and now my phone is stuck on pulse dialing, how do I get it back to tone? I can use the star key to bypass the pulse and put the phone on tone, but it only works one call at a...

You’ll need either a 6-button or a 24-button set SPIRIT CS administration.

First the control unit ADMIN switch must be ON, the administration overlay must be in place on station 10, and the set must be plugged into control unit jack 10 (call processing is interrupted only at station 10).

After moving the admin switch, and before dialing Ftr 7 -
From station 10 press intercom,
Press speaker,
Dial *0,
Dial 1,
Then Press Ftr 7.

Each line indicator light will show the current dialing type for that line. If the light is OFF, that line is set for touch tone dialing. If the light is ON, the line is set for dial pulse
dialing.

To change the dialing type for a line or lines, press the line button(s) and dial the
appropriate digit from the table below. You may press more than one line button to make the change on more than one line. If you enter a digit without first pressing a line button you will hear the error tone.

Be sure to turn the admin switch back off when you’re finished.
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