I keep getting error message "used ink tank is full" and says to restart printer. I've done this. But keep getting same error message. This happened just after we replaced black ink cartridge. Can't get it to print. Don't know what to do.
OK, Boys and Girls...here finally is the complete answer to the problem of the waste ink tank counter reset for Canon i250 and i350 printers.
1. Disconnect printer from AC power (take out AC cord or power off your power strip). Disconnect USB PC cable from printer. 2. Press and HOLD the POWER button (untill step 7). 3. Reconnect power cord (turn on power) to the printer. 4. The indicator should be green. 5. Press and release the RESUME button , the indicator should be orange. 6. Press and release the RESUME button again, the indicator should be green. 7. NOW Release POWER buttons. 8. NOW Connect the printer to PC (USB cable). 9. NOW...I opened "Printers" and saw that a "copy" of my printer (i250 or i350) had been made. Make that COPY your default printer and all should work...It did for me.
You May Thank Me NOW!!!!
I must say...I went into the "GUTS" of the beast and cleaned out the PADS (they are actually vacuum pads that the INK is sucked through during a HEAD cleaning) a very messy undertaking. I'm not sure how much life this will add to your printer.
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1-press the "menu" key
2-press the"copy" key
3-press the"#" key
scroll thru the menu heading until you come to "counter"
and select "clear all" it will ask you to "please wait"
then press menu two times
restart your printer
it will work
This printer has an ink absorber that takes in ink during the
printing and print head cleaning processes. The cleaning process is
necessary in order to keep the print head nozzles from becoming
clogged. Over the life of the printer, the amount of ink that the ink
absorber has absorbed is calculated by the printer. Eventually, after
substantial use, the printer will enter an error condition when the ink
absorber is nearly full. At this point, printing is still possible.
Press the <OK> button to cancel the error. You will still be able
to print for a short period. To protect the printer from damage, you
will not be able to print at all once the ink absorber is full.
recommends having the printer serviced before the absorber becomes
full. We are aware that there are many "do-it-yourself" Web sites that
offer instructions for making this repair. Replacing the ink absorber
is a complicated and potentially messy procedure. Even if the ink
absorber is successfully changed, the ink absorber counter must be
reset. Be aware that if you attempt this procedure, it is at your own
Personally, I wouldn't do it myself, I'd inquire w/ Canon about how much it would cost to have it done first...
I too was getting the error for unrecognized ink cartridge. Then the
little green circ board fell out of the end of the ink cartridge and it
hit me that maybe if I put in the little green circ board from the old
ink cartridge of the same color, then maybe the ink cartridge would be
recognized. It worked! So don't throw out an ink cartridge that still
has ink just because of that error and hold onto your empty cartridges
in case you need the little green/gold circ boards.