GE GSH25JSTSS Stainless Steel Side by Side Refrigerator Logo
Posted on Aug 23, 2007
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Ice build-up in back of freezer

I have a GE side by side refrigerator. I've noticed a considerable amount of ice build-up in the back of the freezer. The ice maker seems to be functioning correctly. Water seems to be dripping from somewhere behind the ice tray (possibly the water line) and then freezes. I say this because there are small icicles. I've removed the ice but the same thing happened a few days later. Any help would be much appreciated!

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  • Expert 291 Answers
  • Posted on Sep 03, 2007
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Joined: Aug 20, 2007
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You probly got a water inlet spout froze over.. take out ice maker and look where water inters icemaker and see i that is froze

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you could have several problems.

Since you mentioned your ice maker not working right - first check to see if your ice maker is hot (be carefull it can burn you if it is hot) - it is possible for an ice maker to hang in the heat cycle of the cycle producing excessive heat in the freezer. If this is the case unplug the ice maker and/ or just replace it.

The refrigerator gets it cold from the freezer so if the freezer is not working right, you'll soon notice it in the refrigerator side.

You can also check to make sure the evaporator fan motor is running(in the freezer) and the condenser motor(at the compressor) as well.

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Ok.. Just a bit of info for you if you have to sometime in the future do a parts search. This unit is the same as the Hotpoint HSS25GFTWW

Now for the icemaker problem.

When ice makers start making less ice it is usually a sign of some other problem.
1. Ice build up on the evaporator coils in the back of the freezer.
2. A slow or not functioning evaporator fan.
3. Dirty condensor coils in the back or the unit
4. A condensor fan that is running slow or not turning.
5. An automatic defrosting problem (most common problem)

If you have ice cream you probably notice that it is softer than usual. Or things in the freezer just are not as stiff as they usually are. When you notice this the freezer is warming up but the fresh food compartment is fine.

1st.. check to make sure the control panel settings are set to "0" for the freezer and "37" for the fresh food compartment.

2nd.. look for any obvious signs of ling build up in the bottom and back of the unit.

3rd .. Listen to the evaporator fan in the freezer compartment.
a. must be running full speed
b. should not sound like it is striking anything

4th.. Is the chassis near the doors hot to the touch? (should be warm not hot)
a. if hot to the touch the condensor is not getting rid of the heat due to lint build up, or slow / stuck / failed condensor fan.

5th.. there is always the very rare chance that there is an actual problem in the ice maker. (thermostat)

Parts reference: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5203104&diagram_id=24933028#d24933028

Thanks for using FixYa.

Kelly
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HELLO AND THANK YOU FOR YOUR QUESTION.WITH REGARDS TO THE ICE BUILD UP IN THE BOTTOM OF THE FREEZER THAT COULD BE CAUSED BY ONE OF THREE THINGS.YOU NEED TO CHECK THAT YOUR HEATER ELEMENT IS WORKING OK AS THIS WILL CAUSE THE ICE NOT TO DEFROST FAST ENOUGH BEFOR THE FRIDGE COMES BACK ON.SECONDLY THE FAN NEEDS TO BE CHECKED IF ITS WORKING OK THAT CAN ALSO CAUSE IT.LASTLY YOU DEFROST CLIQSANS NEED TO BE CHECKED TO SEE IF THEY ARE SENSING THE TEMP CORRECTLY.GOODLUCK.MOHAMED
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If you need further help, reach me via phone at https://www.6ya.com/expert/marlon_56d9a24f02585258

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GE Refrigerator

check the seel on the freezer (if the door is a open)?
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