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You will need to unplug and defrost the fridge for a few hours then replug the power. Leaving the doors open allows moisture to freeze on the evaporator while compressor continues to run confusing the control board APPLIANCE911
check to see if the fan in the freezer section is running, replace the fan motor if not running. if running, has the back wall of freezer got frost on it. if so turn off for 3 to 4 hrs with door open to defrost. if the frost returns in 2 or 3 days, call for service.
Try removing everything out of your fridge, switch it off and open all doors for 12 hrs. Then close doors and switch it on for another 24 hrs before putting in you stuff. most likely the evaporator is iced up, you need to defrost if fully.
Freeze the bowl for at least 24 hrs, rather than the 12 hrs the manual suggests - it will make all the difference in the world. For really thick ice cream, freeze the bowl for a day, and then put the ingredients in the freezer until the outer rim becomes frozen. Very delicious!
hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc
if door was left open for some time, there may be excess ice build-up on the evaporator which may take more than 2 hours to clear.
two methods to cure
switch off and leave for 24 hours with doors open.
remove back panel in freezer and carefully melt ice off with a hairdryer