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sounds like you have either a bad module or it is not the right kind , if you have ddr2 memory stick and you have added a ddr3 it will not work or you have exceeded you systems memory capability it will not work .
Hi John, The multimedia audio controller is the sound driver. Create a folder on you're desktop. Download this driver for the Gateway e4100 PC.(Scroll down to motherboard downloads, & scroll a bit more until you see the sound drivers). http://support.gateway.com/support/drivers/search.asp?st=pn¶m=2800471 There are 2 drivers listed. Read the description under each. One lists motherboard names. After downloading into the folder run the exe within the folder. Open device manager. Right click on the multimedia audio controller once & left click update driver. Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Click the green check mark once & it will go away. Click the browse button & point windows to the uncompressed folder within the folder you stored the sound driver. Once high-lighted click ok. Windows should install the driver software & add the sounmax icon into you're control panel. It will also install an icon down by the clock.
Good Luck! If you still have troubles let me know. Mike