Dell W5001C 50 in. Plasma HDTV Logo

Question about Dell W5001C 50 in. Plasma HDTV

5 Answers

My TV will not work what now

I got a dell 50 inch plasma i have had it for 14 mouths and now when i turn it on and all i get is a black screen or i see the blue screen that says dell then it goes to a black screen i only have the 1 year warranty dell says i can send it to one of their repair guys and pay 400 to look at it plus shipping ,parts , lobber or send it back and pay $2,000 and send the broken one back do i have to send it to one of their repair guy or can a local repair guy and id it normal for a tv to break that is this new

Posted by mikebyrd on

  • 14 more comments 
  • hhscoachp Nov 25, 2007

    I have the same problem.

  • Anonymous Jan 06, 2008

    I have the same problem.... It's the Y board and dell does NOT sell parts... they told me the same thing, send the Plasma to their repair guys and this will be around $700 to fix it, while the Y Board is only about $150.  Do you know of anyone that sells this Board?? or someone that can fix it?  Thank you

  • Mike Mil Feb 02, 2008

    Black screen. Won't turn on. Best Buy services Dell here. They say our TV needed a new Video circuit board.Best buy dosen't have the parts and are not allowed to install them. Dell wrote me an said they're not repairable. The TV is discontinued . Dell told me to buy a new TV!!! Very rude.



    Mike M

  • COLDFIRE Mar 01, 2008

    i have the same problem, fades from blue dell logo to black.
    so whats wrong with it and what needs to be replaced?

  • rlucas807 Mar 17, 2008

    I am having the same problem with the Dell 42" plasma.  Do you know if the board is same in that tv?

  • gizmo007 Apr 12, 2008

    Have 50" at 11 months and it died and they would not tell me a thing at Dell but tough luck.

    I got a local shop to look at it but they said they need schematics to fix it.

    Dell says they don't have it and can't tell us who makes the unit.



    Powers go on for second then a pop noise and blank black screen.

    It died back in August 07

  • Anonymous May 30, 2008

    I have a 2 year Dell W5001C HD, 50" Plasma TV and when you turn it on the Dell logo screen stays on. It does not respond to any command other than on and off either at the set or using the remote. I need a replacement main board. I have been on the phone for 3 days trying to get a part source. I have a case number 610215880 but no one calls back or responds to emails. I have gone on line and tried use the support, but they do not help. What I need is a source for parts to my TV.

  • NunavutDude Jul 19, 2008

    I have the same problem sorta, I bought this T.V. Nov 2005 was working fine until a few days ago.
    I will get the Dell blue screen and then black right away, sometimes with a pop sound.
    I can hear the TV shows but no picture.
    Their should be a supplier right? for say the Y board. or an online schematic must be available by now.

  • peachpuff818 Jul 31, 2008

    I've had my dell 50 inch plasma tv for about 3 years now, it would power on, but the monitor remains blank. I've searched for that y main board that the others were talking about, but with no luck. Can anyone tell me if this is also the problem? Y board needs to be replaced?

  • wayboarder Sep 29, 2008

    blank screen, but sound

  • Anonymous Oct 08, 2008

    Screen went blank and i am searching for the Y-Sustain board. My dell W5001C is made originally by Samsung. Looking for some assistance: email me at [email protected].

  • Akrupka Oct 17, 2008

    i got a dell 50 inch plasma i have had it for 14 mouths and now when i turn it on and all i get is a black screen.

  • Anonymous Oct 25, 2008

    I TURN ON MY T.V. AND ALL I GET IS BLACK SCREEN . AUDIO WORKS BUT NO VEDIO.

  • jaybyrd24 Nov 10, 2008

    Dell TV W4201 no video or sound, can anyone help?

  • Steve Newhook Feb 05, 2009

    I had my Dell 42" Plasma less than 2yrs when it died. Started with a rippling screen that almost looked like a cable problem. Then it slowly got worse, it went from rippling to Dell logo and no screen to no Dell logo and black screen and now it won't even power up unless I do a Hard restart.



    If anyone can help with part solutions or other suggestions I'd be ever so grateful.



    By the way, Dell was totally useless and absolutely zero help. One Guy actually told me, and I quote "Sorry Sir but whats the big deal, just buy a new TV." The damn thing cost me a fortune through financing and it never lasted 2 yrs, give me a break.



    Something else that totally pisses me off is that they are selling products in Canada and they have no way of servicing them and nobody in Canada will touch a dell television. Explain that to me.



    Dell is a joke and has lost my business.

  • Mike Mil May 11, 2010

    You are right Marquito it is Coretronics main board. The board # is CE80B1401G005B25430010. On more number is on the board. # 00.V0901GA04 Revision A04.

    I hope this info helps. If anyone knows where to get these please let me know.

    Mike Mil

×

5 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I have just seen this problem - or simmilar. The TV I looked at never showed the DELL logo or any other video. The sound is good , and changes chennel... All seems to work fine, but no picture. Anyway, I have been a component level technician for 18 years. I have TV's sent in by local Casino for repair. I repaired this model and sent back this week. Will need to see how it holds up, but I upgraded the parts - so it should work fine and last longer. I am not sure that all the TV's in this model have the same boards in them. The other Dell TV's I have worked on have the same model numbers, but have different electronics inside. Anyway, this may be a problem that I can repair. You can contact me if interested at [email protected]

Posted on Mar 07, 2008

  • Anonymous Apr 17, 2009

    I recently had one of these " Y - Main " boards sent to me to see if it could be repaired. It can! The repair was fairley easy. There are two input connectors ( black I think) on one side of the board. Right near these connectors are four very small glass diodes. ( four on each side ). When tested one side of these shorted to ground through all four diodes. In other words all four where bad on one side. I did not replace the four on the other side - as they tested good. Replacing these was the only problem that I found on the board. It is working fine now. I would guess that either side or both could be bad.

×

Anonymous

Great News!!!! I got my TV working..... it was the Y main board.. I was able to find it in Mexico for US200... they only had one.. but I will keep you guys posted as soon as they get some more. Easy to install.. did it myself.
Any questions email me at [email protected]

Posted on Feb 26, 2008

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem I'm going to work on it and I let you know guys were to get it and what to do stay tune

Posted on Jan 13, 2008

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the SSB(Main Board) 0.V0901GA04 Revision A04. and other parts for this TV. Just ask me. [email protected]

Posted on Apr 06, 2008

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I've sent an email to Coretronic which is the manufacturer of the Y Main Board, to see if they can sell it or if there is a replacement part.  I will keep you posted!

Posted on Feb 03, 2008

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Plasma tv repair

Samsung 50 inch plasma wont turn on - YouTube

? 0:59
https://www.youtube.com/watch?v=Uo-SazF_G9Y
Jan 9, 2014 - Uploaded by 8Jallin
Samsung 50 inch plasma wont turn on ... samsung plasma tvnot working, wouldn't turn on, FIXED, repair, diy - Duration: 14:56. by Matthew ...

Plasma TV Repair Tutorial - Common Symptoms ... - YouTube

? 7:13
https://www.youtube.com/watch?v=gnkyAGyI7GA
Oct 9, 2013 - Uploaded by ShopJimmy.com
Plasma TV Repair Tutorial - Common Symptoms & Solutions - How to Fix .... Samsung 50" Lcd tv model#Lf501EM6f Im not sure if its plasma or ...

WHAT Plasma TV BOARD CAUSES NO PICTURE REVIEW ...

? 4:10
https://www.youtube.com/watch?v=DC_75FfrR9w
Nov 8, 2012 - Uploaded by Tampatec
WHAT COMMON PART / TV Board IS BAD ON SAMSUNG Plasma ... a gamble. it the cost of repair is over 300 just buy a new 50 inch tv for 600.
Samsung 50" Tv Power Supply Boar...$34.00eBaySAMSUNG UN60EH6002FXZA...$23.00TV Parts Guy42% price dropSamsung 50" Pn50c550 Pn50c45...$18.99eBay


0helpful
1answer

LG plasma 50 inch tv with a fine vertical black line in the center of the screen that runs from the top of the screen to the bottom

Try changing the input device to something you are sure works. Switch off TV manually, switch off power, remove plug and retry after 48 hours. If problem persists, please refer it to a qualified service technician.
0helpful
1answer

My samsung 50 inch plasma tv has a black and white 2 inch stripe from top to bottom one third from the left side of tv our tv is about 1.2 years old is there a addjustment to be done ? thank you from mike

Image retention, Go to Menu and I believe pic settings go to the Burnin Scrolling feature..Will run white and black in full screen, run for an hour problem huold be solved..Happened to mine and the scrolling feature got rid of it.
0helpful
1answer
0helpful
1answer

My 50" panasonic tv screen goes completely green I turn off tv and restart and the picture is still great, but it is doing this more frequently

my 50' panasonic some channels are in another lanuage then some channels have no volume the people mouth are moving but no words then some channels are good.
2helpful
2answers

I have a 50 inch samsung plasma tv that i think

You would need to purchase a complete new screen as it is not practical or economic to have this done. I would suspect your fault could be a poor connection from the buffer board to that section of the screen or most likely, as you state, the screen is at fault. It is now just as reasonable to buy a new TV than to have the screen replaced
0helpful
2answers
3helpful
3answers

Thin black line

Try to replace the YSCAN board. If not fix it, then it's the PDP Panel failure.
0helpful
2answers

Dell w5001c 50 inch HDTV Plasma

power no video, is an indication of a bad panel. It usually requires changing the power board, and the panel. this supplies all boards to receive the proper voltage to correspond with each other to make the TV work again including the LCD panel. also the revision code and firmware needs to be current, to prevent future programming failures.
0helpful
1answer

Pioneer elite 504 pu 50 inch plasma black bar horizontal 2" thick in middle of screen

Pioneer plasma tv cut off while in use. Can't turn tv back on.
Not finding what you are looking for?

773 views

Ask a Question

Usually answered in minutes!

Top Dell Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2351 Answers

Marvin
Marvin

Level 3 Expert

85242 Answers

Paul Bade

Level 3 Expert

1794 Answers

Are you a Dell Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...