Question about Toshiba Qosmio G15 Notebook

1 Answer

Problem need fix plz

It starts up with red lines then there is a message that says "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding restart unexpectedly. or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent setting that worked." then it tries to load the windows but it just shuts off nd repeats everything all over again.

Posted by needfixx on

  • psychopc Nov 30, 2007

    Computer restarts unexpectedly over and over while attempting to reboot after Windows fails to boot up.

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1 Answer

Louie Role

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Hi, This is possibly caused by your memory. Should you want to give it a try, with the AC power off, flip your laptop so that the bottom side is on top. Remove the battery. On the bottom casing, there is a small panel held by a screw (or 2), removing these would expose the memories (maybe 1 or two), your have to snap them off by moving the two locks at the sides away from the memory, the memory would snap a little up and you can then remove, clean the tiny gold pins and reinstall. If there is a second memory, do the same. Snap them back to the slot/holder and reboot. Most cases, this should solve the problem but if it persist it maybe that you would need memory replacement or other hardware. Sometimes, running in Safe Mode would give you an idea if its hardware or driver issue. In some instances, a re-install of Windows also corrects the problem. Post back results so we can try figuring other possibilities or how things went. Kind regards.

Posted on Aug 23, 2007

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