It starts up with red lines
then there is a message that says "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding restart unexpectedly. or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent setting that worked." then it tries to load the windows but it just shuts off nd repeats everything all over again.
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This is possibly caused by your memory. Should you want to give it a try, with the AC power off, flip your laptop so that the bottom side is on top. Remove the battery. On the bottom casing, there is a small panel held by a screw (or 2), removing these would expose the memories (maybe 1 or two), your have to snap them off by moving the two locks at the sides away from the memory, the memory would snap a little up and you can then remove, clean the tiny gold pins and reinstall. If there is a second memory, do the same. Snap them back to the slot/holder and reboot.
Most cases, this should solve the problem but if it persist it maybe that you would need memory replacement or other hardware. Sometimes, running in Safe Mode would give you an idea if its hardware or driver issue. In some instances, a re-install of Windows also corrects the problem.
Post back results so we can try figuring other possibilities or how things went. Kind regards.
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indicates that the hard drive is starting to fail
save everything to an external hard drive
have the system tested by an computer repair shop and if faulty install a solid state hard drive that has no spinning disc
also up grade to win 7 operating system as win xp is no longer supported by Microsoft and many other products are not compatible with win xp
You will need to re-install windows, or use the windows recovery solution..
To use the recovery solution:
Insert your windows installation CD
reboot the computer
when prompted, push any button to boot from the CD
When asked if you want to install, or use the recovery console, select " install "
You will be promted again to install or use recovery, use " recovery "
Windows will delete hardware profile information, then continue to install as normal. Once completed, you should be able to use windows normally again, and you should not lose any data on the drive, nor any software installed or settings.
Try an XP repair: Boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Try pressing the F8 key at start up. This should take you to safe mode, from here you will be able to shut Windows down properly and reboot without the loss on any data except for what you were working on at the time of the power loss. If it won't let you do this and stays in the same loop, it could be that the hard drive crashed and needs replacing. I don't do data recovery from a dead hard drives, so I can't give you an estimate on that, but a hard drive replacement, system reload with drivers and updates will run anywhere from $150 up to $600 depending on what you want.