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Ethernet not seeing network cable when plugged in

When I plug in my ethernet cable to connect my laptop to the internet my network icon tells me that the network cable is unplugged. I've tried uninstalling and reinstalling the ethernet card from device manager but that doens't seem to fix the problem, I still get the same error message. I checked the Bios but I can't find anywhere to enable or disable hardware in there so Im probably looking in the wrong spot. Any suggestions would be greatly appreciated.

Posted by Mayaskyler on

  • Mayaskyler Aug 23, 2007

    Im connecting straight from the modem with an ethernet cable, I've tested the ethernet cable on a desktop and it works fine. My modem is connecting fine to the internet and my desktop can browse without a problem. My ethernet port on the laptop itself is not seeing that a cable is even plugged into it. Is there a way to enable to the ethernet within the bios?



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- If you have wireless card enabled, disable it to see if it fixes the issue. - Did you try a different cable that you know works for sure? -Go to the laptop manufacturer site and download the latest driver, it may help. -Try a different port on your router (if you have one), if you don't then check to see if the cable is secured. -reset your modem and router. -Are you using the correct cable type? make sure it is a straight-throug cable and not a cross-over cable. Here are some more troubleshooting tips from microsoft:

Posted on Aug 23, 2007

  • Anonymous Aug 23, 2007

    If the NIC is disabled in the BIOS, then you will not see the adpater in "Network Connections" and it will not be listed in Device Manager either.

    If you have went though the Microsoft Link that I sent you ealier and none of the steps helped, then the only thing I can think of is Your NIC has gone bad or if you are not seeing any status lights on the Nic when it is plugged in, then check the 8 PINs on the NIC, one of them maybe bent or missing.



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