Question about Tomtom GO 910 GPS Receiver

2 Answers

Not turning on

The tomtom 910 has been working briliantly. I even used it in France. However today on the return part of my journey it refused to turn on. Please advise. The screen has remained blank so far.

Posted by bubaisona on

  • 9 more comments 
  • beanall Nov 03, 2007

    I used my system in Canada where I live and took it to the US where it worked for a while, I had set in a route I was going to travel the next day and that was fine until the next morning and the unit would not turn on and hasn't worked since ...

    I have tried re charging it and it is still dead ...

  • homer17 Nov 08, 2007

    downloaded some things to the device, now device will not turn on

  • Anonymous Nov 08, 2007

    GO 910 refuses to switch on after being left on in the car with the accessories switched on to listen tro the radio for an hour.

    Havec tried docking and redocking, screen tapping, turn on and off, home docking etc

  • lovelide Nov 14, 2007

    the green light is on but the screen is blank Where can I find a repair center near my home or can where can I mail it to be repair

  • Nikki Boulanger Nov 22, 2007

    does not turn on

  • JimDR Nov 26, 2007

    Used my GO 910 for six months in UK and France no problem (other than the useless power connector on the USB docking station). Last week it suddenly refused to turn on. I followed the TomTom reccommended reset procedure several times to no effect. Have emailed TomTom requesting return instuctions.

  • jacked Nov 30, 2007

    My Tom Tom is getting power and the green light is lit, however the screen is dark. It has been getting power for hours but still is dark.

    Any suggestions?


  • AntonioNC Dec 04, 2007

    As those before me on this list, I been using my 910 TomTom Go and one day, it just refuzed to come on. The green light is on as in having poser, there is just no response from pressing and holding the power bottom.

  • Anonymous Dec 06, 2007

    The green lt turns on but the screen remains off !

  • Anonymous Dec 11, 2007

    will not swich on

  • Anonymous Dec 11, 2007

    will not swich on



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You will need a paperclip/staple.

Posted on Aug 25, 2007



I too have encountered this problem several times. Some steps to take would be... 1)Reset it with the paperclip in the small hole located just left of center on the front of the unit. 2)Consider your installation: I.e if it's installed on your cigarette lighter don't plug anything into it because you could short out TomTom. 3) I've had two units with failure for unknown reasons and they were promptly replaced.

Posted on Sep 22, 2007


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It is in french . how to get back to english


Dutch sat-nav equipment maker TomTom's GO series includesthe compact, portable GO 910. The
device features a wide-screen four-inchdisplay with turn-by-turn voice instructions. The TomTom 910 sat-nav is offeredin many markets and instructions are available in numerous languages, includingGerman, Italian, Spanish and English. If your instructions are in a languageother than English, you can use this article to get started and make a journey. INSTRUCTIONS BELOW.
1 Turn on the 910 using the "on/off" button and tap on the screento answer some questions that the TomTom will ask you. After you have answeredthe questions, the GO will show the "Driving View," which appears inmonochrome until the GO finds your location. It then transitions to color.
2 Place the TomTom outside inan open space without tall trees or large buildings around you, and the TomTomwill find the location. It can take up to five minutes when starting the TomTomfor the first time. The "Driving View" appears in color when the GOhas positioned itself.
3 Tap the screen to launch themain menu and touch "Navigate to" then "Address." Choosebetween "City Center,""Postcode" and so on. Type the details onto the screen using theletter-pad. Touch "Done" when you are finished and the TomTom willcalculate the route.
4 Stay on the route by following the map on the screenand by listening to the voice prompts. The TomTom will immediately startguiding you. The "Driving View" will show the name of the next road,the next instruction and your current position in addition to otherinformation.

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If the unit has European mapping installed it will work in France my friend, if not you will have to connect too tomtom home and download European maps at a cost, Colin.

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- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

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I had the same problem and discovered that the unit would not turm on even having been charged at home, the problem I found was that the unit was not charging from the mains charger for what ever reason but when placed back in my car hey presto (youll have to go for a reasonable journey to charge the internal battery up though) Hope this helps

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