I ran the self-test and clean, and it still comes out low on the blue side.
I ran the clean 5 times, and changed the cartridge, and it is still not up to snuff.
Does this just denote a bum nozzle, and I should have the whole thing replaced?
If you have changed the cartridge and run a number of cleaning cycles with little or not change, then I am afraid that replacement would be your best option if you are out of warranty - sorry
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Note : Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
Step 1
Printing the Nozzle Check Pattern.
If lines are missing or if white streaks appear
Step 2
Print Head Cleaning.
If the problem is not resolved after performing Print Head Cleaning twice
After cleaning the Print Head, print and examine the nozzle check pattern (Step 1) again.
Step 3
Print Head Deep Cleaning.
If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. If the problem is still not resolved and if you are sure that the ink didn't run out, then the Print Head may be damaged. Contact your Canon service representative.
A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab. 2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab. 2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer. 3. Get a damp paper towel. 4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds. 5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. 6. Next dab the cartridge on the towel to make sure that the ink is flowing. 7. Snap the cartridges back into the printer. 8. On your computer, select "Old Cartridge install." 9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power"
button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It
should print a test page at this point.
5. Power the printer off, as this test is continuous.
The self-test should at least print out a set of either a solid black or
solid color bars, if not both (if you have a printer with both color and black
installed simultaneously). Should this test fail, please try it again without
cartridges installed. If the self-test still fails to take paper in and make
sounds like the carrier is moving across the paper, this is a hardware issue,
and the printer will require service. If the self-test completes without any
cartridges installed, run the self-test again with only a color cartridge
installed (If you have both black and color cartridges, after this test, run the
test again with just the black cartridge installed). If you find that either
cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality
issues, please let us know.
You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "All Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab. 2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab. 2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer. 3. Get a damp paper towel. 4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds. 5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. 6. Next dab the cartridge on the towel to make sure that the ink is flowing. 7. Snap the cartridges back into the printer. 8. On your computer, select "Old Cartridge install." 9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
Next, try this printer self-test by following the steps given below:
1. Turn the power to the printer "off."
2. Press and hold the "Paper Feed" button.
3. Press the "Power" button once while continuing to hold the "Paper Feed" button.
4. Keep holding the "Paper Feed" button until one sheet is cycled through.
5. The test is continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, let us know.
Did yellow and magenta print OK before the previous cartridges ran out? If so, it looks like your new cartridges are not working properly. Try another yellow and magenta cartridge - you can re-use the previous cartridges if they turn out not to be faulty. If new cartridges don't solve the problem, you can try soaking the print head, in case you have nozzles blocked with dried ink for some reason.
Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta/yellow ink on the nozzle check, then there is hope! Repeat the head clean/nozzle check process 2 or 3 times, but not more. Leave for 24 hours for any air bubbles to disperse. If nothing, repeat the soak process once more. If still nothing, post a new comment detailing what you have done and the results.
Hi, I have question?
The ink that yuo are change are original epson cartidge ink?If yes , try to head cleaning twice and then nozzle check ,then the result of test print are soild in color are good , the unclean head having plenty spaces within the color in test print.
I have had a similar problem to this: I have had a BJC 80 for nearly 5 years and carried it around with my laptop using Win 98 and a par - par cable. It worked beautifully and successfully - so much so that when i saw a number of ink tanks going at very cheap volume prices in PC World i picked up a lot of them. Changing to an XP meant that i had to keep on using the par to par cable via a docking station but prevented my use of it with my new laptop - so when i brought it out of retirement it gave the blank printing problems yoiu described. By checking some error messages that it expected a black cartridge (which is what was installed) i found that inthe setup the software indicated it defaulted to colour cartridges. By changing this on the computer, it still printed blank pages but by changing the cartridge to colour it sprang into life when the set up asked for colour. I tried 2 other print heads which i had (3-4 years old) but still blank paper when printing to a black cartridge. I am now awaiting a new black print head carrier to see if it makes a difference. When trying with my laptop using XP and a par - usb cable it does not work at all. I have removed the sware driver for the Canon 80 and manually installed the one for the Canon 85 but no luck in printing to par - usb at this time
×