Hi,
My WD 250 GB External hard disk is not being detected in my machine. Tried with other computers, its not detecting. :-(
When i connect the blue light is glowing but its not detected.
Please help.
Thanks,
Mahesh
Hi !
First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.
If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.
If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).
If it runs, and you can acces it, then something is wrong with the Box.
If it doesn't, then the HDD is broken or damaged.
Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.
Regards.
Had same problem, drive not recognized, after using it for over a year.
Opened the box got the drive out and put it in a third party external drive box. Works fine now.
But I would like to use the Passport box again. For that, I need to replace the small circuit board that interfaces the drive with the USB connector.
Any info on where to get that small part??
Had similar issue with my WD passport ...due to lack of power from my USB... i have now found that a cheap “POWERED” USB hub solved the issue .....can,t promise anything but it may be worth a try
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Hello..,
Thanks for the quick reply. I am able to hear the sound from the disc. I also tried by replacing the cable, but it didnt work.
Its almost more than an year that i purchased it, not sure whether it is under warranty or not. :-(.
But in the beginning when i started getting this problem, when i try for 10 times one time it was gettign succeed. Not that is also not working.
-Mahesh
Western Digital portable passpotr 500 GB Vista operating system says I need driver.
I too have the same issue. I purchased this drive an year back WD 250. it was working file till yesterday. Suddently i got delayed write failed maesage and now no computers are detecting the drive. the light is on. i hear drive sound when kept close to my ears but no hopes.
i need to recover the data at anycost all are important.
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