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If your dvd tray doesn't open when you press either the "eject button" on the tray or if you click the "eject" letter on the drop down menu when you "right click" on the dvd drive in "My Computer explorer".... then, straighten a paper clip and find a small hole on the dvd tray (could be just next to the eject button)..... insert the paper clip and push about 5mm in. The release mechanism should release the dvd tray and you can pull the tray out. Ofcause this would only fix the open tray problem...... there are some more things you need to consider... pls let us know.
f the tray won't open or close properly, check the belt for dirt or
wear. Then check the tray for misalignment. If needed, remove, clean,
lubricate, and reinstall the tray following the instructions in the
owner's manual. God bless you
This problem was driving me crazy, until I found a solution.
This is what you need to do.
When the tray is open grab the flap door that goes up when the dvd goes in. Hold it down as you the DVD tray goes in. (Its spring loaded) This allows you to have direct access to the front of the tray even when the DVD goes all the way in. Hold the tray in with your finger by pushing in firmly on the far right corner of the DVD tray. The DVD tray will try and come out, continue to hold it in while pressing the eject button on the remote. If you are firmly pressing in on the right corner of the tray it should only take a few times of pressing eject when you see the Disk symbol on the screen and you will here the DVD start loading. When you know that it is starting to load release the front door flap. You can then use the DVD player as normal.
Unfortuntely you will need to do this each time a DVD is loaded.
Did you find a solution? I have one to and the disk tray is misaligned and I don't know how to fix it...and I have no info showing on the digital screen..other buttons don't work..so I don't know if I have to reset the machine...could you tell me how to rest it?
those dvd tray are hard to align back. you can purchase the drive for cheap on the internet. example if you search Dell Inspiron 531s on Google http://www.discountelectronics.com/index.php?l=product_detail&p=2815
Well we cannot give you a service request number from this site but we can advise you on how to try and fix the problem. First thing you can try is to look very carefully at the front of the playstation 3 unit where the dvd tray is. There should be a very small hole about the size of the head of a pen next to the tray. You will then need to unravel a paper clip so it is straight. Insert the paper clip into the hole as straight as possible and push it in. This should release the stuck tray and then you will be able to remove the DVD. If another one gets stuck again then you will need to contact Sony or a authorized repair center to service your unit. If there is no hole to be found for the tray release then you would need to dis-assemble the case of the playstation to manually remove the stuck dvd. Let me know if you have any other questions.
I'm figuring you want to replace the Drive itself vs trying to put the tray back together? If so and you feel safe working inside the computer it's an easy job. here is the step by step link for it. just click on DVD